Lucent Technologies 8.2

DEFINITY ECS Release 8.2

Administrator’s Guide

555-233-506 Issue 1

April 2000

Features and technical reference

1177Bridged Call Appearance

Interactions

■Abbreviated Dialing

A user, accessing Abbreviated Dialing while on a bridged call appearance,

accesses their own Abbreviated Dialing lists. The user does not access the

Abbreviated Dialing lists of the primary extension associated with the

bridged call appearance.

A user cannot use an abbreviated dialing FAC after using a priority calling

FAC.

■Adjunct Switch Applications Interface (ASAI)

If you are using ASAI, do not administer more than 16 bridged

appearances.

■Attendant Display and telephone Display

A call from the primary extension number or from a bridged call

appearance of the primary extension number is displayed as a call from the

primary extension number (the call is displayed as coming from the

primary extension number regardless of which appearance placed the call).

On multiappearance telephones, the display at a principal shows the same

information for a bridged call appearance as it does for a nonbridged call.

For calls to the principal’s extension number, the display at a zero call

appearance bridging telephone shows a call from the originator to the

principal with no “redirection reason” character. As tel ephones bridg e onto

the call, the display updates to show the number of parties in the

conference.

■Automatic Call Distribution

Bridged appearances cannot be accessed via non-ACD hunt groups

(although administrable).

■Automatic Callback

Automatic Callback calls cannot originate from a bridged call appearance.

However, when Automatic Callback is activated from the principal user’s

telephone, the callback call rings (with prio rity call distinctive ringing

signal) at all bridged appearances of the extension as well as at the

principal user’s telephone. Displays at all t elephones (princip al an d bridged

users) show that it is a callback call.