DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Routing outgoing calls
174Managing calling privileges
8
Managing calling privileges
Each time you set up a phone, you use the station screen to assign a COR. You can
create different CORs for different groups of users. For example, you may want
executives in your company to have different calling privileges than receptionists.
When you set up a COR, you specify a Facility Restriction Level (FRL) on the
Class of Restriction screen. The FRL determines the calling privileges of the user.
Facility Restriction Levels are ranked from 0–7, where 7 has the highest level of
privileges.
You also assign an FRL to each route pattern preference in the route pattern
screen. When a user makes a call, the system checks the user’s COR. The call is
allowed if the caller’s FRL is higher than o r equal t o t he rout e patt ern pr efer ence’s
FRL.
Instructions
Let’s say we are setting up a new phone for an executive. The current translations
assign COR 1, with outward restrictions and an FRL 0, which is the lowest
permission level available. We want to assign a COR with the highest level of
permissions, FRL 7, to station 1234.
To change station 1234 from COR 1 to COR 7:
1. Type change station 1234 and press RETURN.
The Station screen appears.
2. In the COR field, type 7 and press ENTER to save your changes.
3. To change from FRL 0 to FRL 7, type change cor 7 and press RETURN.
The Class of Restriction screen appears.
4. In the FRL field, type 7 and press ENTER to save your changes.
Now all users with COR 7 will have the highest level of calling
permissions.
Assigning ARS FAC
Be sure the ARS Feature Access Code (FAC) i s set up on your sy stem. In the U.S.,
9 is usually the ARS FAC. Users dial 9 to make an outgoing call.
When a user dials 9 to access ARS and make an outgoing call, the ARS access
code 9 is dropped before digit analysis takes place. will not be part of the digit
analysis.