DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Enhancing system security
327Using busy verify
11
Using busy verify
This section shows you how to use Busy V erif y (als o known as Busy Verification)
to help find fraud problems.
When you suspect toll fraud, you can interrupt the call on a specified trunk group
or extension number and monitor the call in progress. Callers will hear a long tone
to indicate the call is being monitored.
!SECURITY ALERT:
Listening to someone else’s calls may be subject to federal, state, or local
laws, rules, or regulations. It may require the consent of one or both of the
parties on the call. Familiarize yourself with all applicable laws, rules, and
regulations and comply with them when you use this feature.
Before you start
On the Trunk Group screen, verify the Dial Access field is y. If not, contact your
Lucent representative.
Instructions
To use busy verify:
1. Type change station xx xx and press RETURN, where xxxx is the station to
be assigned the busy verify button.
For our example, we’ll enter extension 1014.
The Station screen appears.
Page 3 of X
STATION
SITE DATA
Room: _______ Headset? n
Jack: ___ Speaker? n
Cable: ___ Mounting: d
Floor: _______ Cord Length: 0_
Building: _______ Set Color: _____
ABBREVIATED DIALING
List1: ________ List2: _________ List3: _________
BUTTON ASSIGNMENTS
1: call-appr 4: verify__
2: call-appr 5: ________
3: call-appr