DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Features and technical reference
1447Night Service
20
Considerations
Considerations for Hunt Group Night Service
■Both Hunt Group Night Service and Trunk Group Night Service can be
active at the same time. An incoming trunk call is redi r ected to the trunk
group’s designated NSE. If this NSE is a hunt group or split that is in Hunt
Group Night Service mode, the call is redirected to the Hunt Group NSE.
■Calls in progress (such as talking, on hold, or waiting in queue) o n the hun t
group or split are not affected when the hunt group or split is put in Hunt
Group Night Service mode.
■When a hunt-group queue becomes empty, all idle members are pla ced in a
busy condition.
■If Night Service is activated for a hunt group or split and a power failure
occurs, the hunt group or split automatically returns to the Night Service
mode.
Considerations for Night Console Service
■The night console must be identical to and have the same features as the
primary console. A daytime console can double as the night console.
■Night Console Service calls to the attendant group are still handled by an
attendant, even though the primary and daytime attendant consoles are out
of service.
■Only one night console is allowed in the system. The night console can be
activated only when the primary and daytime consoles have been
deactivated.
■If Night Console Service is active and a power failure occurs, the system
automatically returns to Night Console Service mode when it is
poweredup.
Considerations for Night Station Service
■When Night Station Service is active but you have not established Night
Station extensions, a user can activate Trunk Answer from Any Station
(TAAS).
■You can assign a Night-Serv button to either an attendant extension or a
phone extension. An individual trunk group or hunt group can be put into
night service by either an attendant extension or a phone extension with the
necessary button. When a user presses this button to activate Night Station
Service, all calls to that particular trunk group or hunt group are routed to
the Night Service extension assigned to that group.