DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Index
IN-18
usage allocation plans (UAP),1299
user defined language displays,1138
user-defined language
Leave Word Calling (LWC),1408
users
nonsuperuser,6
superuser,6
V
VDN in a Coverage Path (VICP), call
coverage,1212
Vector Directory Number (VDN),167
Vector Routing Table
screen, see DEFINITY ECS Guide to ACD
Call Centers
Vector Routing Table, see DEFINITY ECS Guide
to ACD Call Centers
Vectors and VDNs
adding a VDN,168
commands,1046
deleting a step ,166
description,167
diagnosing a vec tor problem,166
inserting a step,165
list of options,164
managing,157
messages,162
playing an announcement,160
queueing calls,160
redirecting calls,163
screen,1033
security alert,157, 168
time-of-day routing,161
VDN commands,1064
viewing VDNs,169
VIAS, see Visually Impaired Attendant Service
video conferencing,231
view button,63
visual alerting,1313
Visually Impaired Attendant Service
(VIAS),1151
voice mail security,1578
voice mailbox passwo rds,1578
voice message retrieval, d escription,1573
voice messaging syste ms,1576
voice paging over loudspeakers
fixing problems,377
setting up,375
voice terminals, see phones
VuStats b utton ,78
VuStats D ispla y Format
screen, see DEFINITY ECS Guide to ACD
Call Centers
W
warning and conference tones,1485
WATS trunks
adding,340
description,1568
whisper paging,79, 384, 1582
Wideband Support Options
screen,769
Wideband Switching
administering,432, 1587
applications,1587
blocking prevention,431, 1599
channel allocation,422, 1588
channel service unit,425
data backup connection,426 , 1592
data service unit,425
description,421, 1587
direction of trunk/hu nting within
facilities,428, 1594
endpoint applications,424, 1589
examples,1592
facility lists,427, 1593
glare prevention and resolution,431, 1597
H0 channels,429, 1595
H11 channels,1594
H11channels,428
H12 channels,429, 1595
high-speed video conferencing,1592
ISDN-PRI terminal adapters,424
ISDN-PRI trunk groups and channel
allocation,427
ISDN–PRI trunk groups and channel
allocations,1593
line-side (T1 or E1) facility,425
N x DS0 channels,430, 1596
networking,427
nonsignaling configurations,1591
port network (PN) preferential trunk
routing,1594
PRI-endpoints,424
primary data connectivity,426
schedul ed batch processing,426
typical uses,423, 1589
universal digital signaling level 1 circuit
pack,424
wideband access endp oint,425
work code button,79
world class BRI data module,405
World Class Tone Detection,1601