DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Managing multimedia calling
275Enhanced Mode MM complex
9
Switching between Basic and Enhanced modes
There may exist occasions when an Enhanced mode complex needs to switch to
Basic mode operation temporarily. One example is when a user wishes to make a
direct point to point multimedia call originated directly from the H.320 DVC.
Basic mode operation allows this functionality at the expense of losing
multimedia call handling capabilities (i . e. hold/xfer/conf). To switch from
Enhanced mode to Basic mode, the station may either select a mm-basic feature
button or dial the mm-basic feature access code. Both of these actions are valid
only if the Enhanced mode station has no multimedia calls active.
When in Basic mode, the status lamp for the mm-basic button, if present, will be
on solid. The mm-basic feature button acts as a toggle. If the status lamp is on,
when the button is selected, the lamp will go off and th e station will return to
Enhanced mode. The mm-enhanced feature access code will set the state of the
station back to Enhanced. Switching to Enhanced mode is only valid if the
associated H.320 DVC system is idle.
NOTE:
Toggling between Basic and Enhanced mode changes the station’s
administered Multimedia mode. When in Basic mode this field on the
station form will show basic. When in Enhanced mode this field on the
station form will show enhanced. The current station Multimedia mode
will be saved to translation when a save translation command is
executed.
Forwarding of voice and multimedia calls
The Enhanced multimedia mode complex voice station may use the existing
standard call forwarding mechanisms to activate forwarding for voice calls. If the
forwarding destination is on the same switch then this will also forward
multimedia calls as multimedia calls to the d estination. If the forwarding
destination is off switch, multimedia calls will fo rward off switch as voice only
calls. This is appropriate when the user will be at a location that is not able to
receive multimedia calls.
To forward multimedia calls off switch as multimedia calls, the user must activate
multimedia call forwarding. This may be done w ith an mm-cfwd button or feature
access code. The user may also activate standard voice call forwarding and select
the mm-call button prior to entering the forwarding address.
Coverage
Multimedia calls to an Enhanced mode complex are subject to the same coverage
criteria as voice calls and follow the coverage path administered for the voice
station of the Enhanced multimedia mode complex.