DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Index
IN-10
Inbound Call Management (ICM), see DEFINITY
ECS Guide to ACD Call Centers
Incoming Call Handling Treatment screen, see
ISDN Trunk Group screen
incoming call ID button,70
Incoming Call Line Identification (ICLID) on Ana-
log Trunks
description,1376
displaying ICLID information,110
incoming call-handling treatment,1300
Individual Attendant Access,1339
information
elements (IE),1299
transfer capabilities (ITC),1341
inserting vector or VDN steps,165
inspect button,71
installing home equipment,295
integrated
announcement board, see Announce-
ments/Audio Sources screen
conversion modems,1433
integrated directory button,68
Integrated Services Digital Network, see ISDN
service
Intercom
automatic,386
intercom,62, 385, 386
commands,1053
screen,720
Inter-Exchange Carrier (IXC) codes
commands,1053
example,178
screen,721
Interface Links
screen, see DEFINITY E CS Administration for
Network Connectivity
Internal Automatic Answer (IAA)
button,71
description,1379
Internet Protocol (IP) trunks, see IP trunks
Inter-PBX Attendant Service (IAS), see DEF INIT Y
ECS Guide to ACD Call Centers
Intra-Switch CDR
commands,1054
screen,723
inward wide area telecommunications service
(INWATS),1297
IP Softphones,52, 1119
IP trunks
alerts,1389
Call Detail Recording (CDR) logs,1389
Configuration Manager,724, 1383
description,1567
making phone calls with computers,1393
network issues,1389
quality of service logs,1391
reducing long-distance c osts with off-pre-
mises dialing,1384
rerouting calls when IP transmission quality is
poor,1386
IP trunks, (continued)
restricting access,1384
security alerts,1386
ISDN Group Member Assignments screen, see
ISDN Trunk Group screen
ISDN service
access codes,1413
call identifica tion displays,1398, 1403
caller information forwarding (CINFO)
routing,1405
CPN/BN-to-host call identification,1398
description,1394
displays,1404
Facility Restriction Levels (FRL),1405
identification numbers,1403
ISDN gateway,1398
ISDN Number — Private,772, 1054
ISDN Number — Public/Unknown,775, 1054
ISDN-BRI,1054, 1454
ISDN-BRI data modules,397
ISDN-PRI,1394, 1402
ISDN-PRI overlap sending,1171
ISDN-PRI terminal adapters,424
Malicious Call Trace (MCT),1406
multiple subscriber number (MSN) –
limited,1406
overlap sending,1406
private networks,1397
public networks,1397
see also Trunks and trunk groups
transmission rate and protocols,1396
Traveling Class Marks (TCM),1405
types of information,1403
ISDN TELESEER d ata for mat,1231
ISDN Trunk Group
description,1567
screen,738
ISDN TSC Gateway Channel Assignments
screen, see DEFINITY E CS Administration for
Network Connectivity
ISDN-BRI Trunk Circuit Pack
screen,777
Italy
Administrable Language Displays,1138
Leave Word Calling (LWC),1408
phone displays,1499
trunk flash,1562, 1563
ITU,1438
IXC, see Inter-Exchange Carrier (IXC) codes
L
language displays,1506
Language Translations
commands,1055
screen,786
last number dialed button,71