DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Features and technical reference
1364Hospitality features
20
Housekeeping Status
Your housekeeping staff enters status information from phones in guest/patient
rooms or from designated terminals. You can ass ign up to 10 Housek eeping Status
access codes within two different types:
■Room phone access code type
Staff members dial up to six access codes that represent room status plus up
to six additional digits for items such as maid identification.
■Designated phone access code type
Staff members dial up to four access codes that represent room status plus
the room extension and then up to six additional digits for items such as
maid identification.
The switch notifies PMS when Housekeeping Status information is entered. If the
PMS is unavailable, the switch writes this informati on to a log. The log is
accessible at the switch management terminal, and is sent to the log printer, if
administered.
Check In/Check Out
A Check-In request deactivates the outward-controlled re st ri ct ion o n the phone in
a guest/patient room. A Check-Out request deactivates any controlled restrictions
and changes the controlled-restriction level to out ward restriction, checks for any
messages, clears the wakeup request, and deactivates Do Not Disturb.
If you do not use PMS or if the PMS link is down, the attendant can activate
Check-In and Check-Out from an attendant console or a front-desk phone with
display capability and console permission. This requires two buttons, Check-In
and Check-Out. Pressing either button places the display in the respective mode
and allows use of the touch-tone or DTMF buttons for entering data (rather than
for placing calls).
The attendant exits Check-In or Check-Out mode by pressing any other button
associated with the display (for example, the Normal Mode button). This restores
the display and the touch-tone or DTMF buttons to normal operation.
A Check-In/Check-Out request sends information for Names Registration to the
switch. This information includes the guest’s name, room extension, and
call-coverage path. If the PMS link is down and check-in is done from an
attendant console or display-equipped front-desk phone, the guest’s name and
coverage-path information is not automatically updated.
If a guest/patient room has both a voice and a data exten sion, t he che ck out r equest
applies only to the voice extension.