DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Features and technical reference
1329Extended User Administration of Redirected Calls
20
How to use from an off-site location
To use Extended User Administration of Redirected Calls from off-sit e, you must
first access the telecommuting-access extension. If you make the request via
Direct Inward Dialing (DID), you must precede the extension with the correct
public-network prefix. If you make the request via a trunk group dedicated to
remote access of this feature, you must dial the public-network number for the
trunk group.
The system provides dial tone after you access the telecommuting access
extension. At that point you can enter only one of the four FACs associated with
this feature. The 4 FACs associated with Extended User Administration of
Redirected Calls are:
■Extended Call Fwd All Activate
■Extended Call Fwd Busy D/A Activate
■Extended Call Fwd Deactivation
■Change Coverage
When the system provides dial tone, you can proceed with the steps outlined for
on-site use of the feature in ‘‘Training users’’ on page 301.
How to interrupt the command sequence
To interrupt the command sequence and beg in a ga in, you can enter an asterisk (*)
at any point before the second pound sign. The system provides dial ton e, and y ou
can begin the command sequence at the point of entering your extension. (You
should not enter the FAC again.) The interrupted command sequence is not
recorded as an invalid attempt.
Interactions
■Bridged Appearance
When the pound key (#) is pressed from a bridged appearance immediately
following any of this feature’s four FACs, the system assumes the currently
active bridged extension will be administered. The station security code of
the currently active bridged extension must be entere d after the initial # to
successfully complete the command sequence.
If the station has only bridged appearances, the station’s e x te nsi on mus t be
dialed after the FAC to successfully complete the command sequence,
since the station’s extension is not associated with any appearances.