Lucent Technologies 8.2 142Setting up night service

DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1 April 2000
Handling incoming calls
142Setting up night service
7
Instructions
To send LDN calls to the attendant during the day and to a guard’s desk at night:
1. Type change listed-directory-numbers and press RETURN.
The Listed Directory Numbers screen appears.
2. In the Night Destination field, verify this field is blank.
3. Press ENTER to save your changes.
4. Type change console-parameters and press RETURN.
The Console Parameters screen appears.
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LISTED DIRECTORY NUMBERS
Ext Name TN
1: 2000 Attendant 1
2: 1
3: 1
4: 1
5: 1
6: 1
7: 1
8: 1
9: 1
10: 1
Night Destination: 3000
CONSOLE PARAMETERS
Attendant Group Name: Operator
COS: 0 COR: 0
Calls in Queue Warning: 5 Attendant Lockout? y
Ext Alert Port (TAAS): 01A0702
CAS: none
SAC Notification? n Night Service Act. Ext.:
IAS (Branch)? n IAS Tie Trunk Group No.:
IAS Att. Access Code: Alternate FRL Station:
Backup Alerting? n DID-LDN Only to LDN Night Ext? n
TIMING
Time Reminder on Hold (sec): 10 Return Call Timeout (sec): 10
Time in Queue Warning (sec):
INCOMING CALL REMINDERS
No Answer Timeout (sec): 20 Alerting (sec): 40
Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
List1: group 1 List2: List3:
COMMON SHARED EXTENSIONS
Starting Extension: Count: