DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Features and technical reference
1491Station Hunting
20
Interactions
Attendant Display and Telephone Display
Prefixed extensions display without the prefix. The return call button
causes the prefix to dial, even though it does not display.
Property Management System (PMS)
Remove prefixes before messages containing the extension are sent to the
PMS.
Five-digit extensions do not exchange with PMS until modifications are
made to the PMS interface.
Uniform Dial Plan
The following limitations apply to a distributed communications system
(DCS) environment:
Extensions that differ in length from the UDP d o not distribute to
other switches.
If the first two digits of an extension correspond to the flo or number,
floors cannot be serviced by more than one switch.
Station Hunting
Station Hunting routes calls made to a busy station down a chain of stations until
one is found that is not active.
Detailed description
To use Station Hunting, you create a station hunting chain that governs the order
in which a call routes from one station to the next when the called station is busy.
Each station in the chain links to only one subsequent station. However, any
number of stations may link to one station.
The system updates the calling party’s display with “h” when the system begins
checking the station-hunting chain. Likewise, the system updates the display of
the station that is hunted-to (the station th a t takes the call) with an “h.”