DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Features and technical reference
1552Terminating Extension Group
20
Detailed description
You can administer any phone as a TEG member; however, only a
multiappearance phone can be assigned a TEG button with merged-status lamp.
The TEG button allows the user to select a TEG call appearance for answering or
bridging onto an existing call but not for call origination.
When a TEG members answers an incoming call, a temporary bridged appearance
is maintained at the multiappearance phones in the group. However, this
appearance is not visible. Any TEG members can bridge onto the call by pressing
the TEG button.
Considerations
■A phone user can be a member of more than one TEG, but can have only
one TEG button for each group.
■A TEG can handle only one TEG call at a time. Additional calls do not
reach the TEG. If a coverage path is assigned to the TEG, the additional
calls route accordingly.
Interactions
■Automatic Callback
This feature cannot be active for a TEG.
■Bridged Call Appearance
Calls to a TEG cannot be bridged, except via a Temporary Bridged
Appearance.
■Call Coverage
A TEG can have a Call Coverage path assigned, but cannot be a point in a
Call Coverage path.
A Send Term button for the TEG can be assigned to group members who
have multiappearance phones. When a user presses Send Term, calls to the
TEG redirect to coverage. The merged status lamp lights on all phones with
a Send Term button. Any member with a Send Term button can deactivate
Send Term by pressing the button. Incoming calls are directed to the group.
■Call Park
A TEG call cannot be parked on the group extension. However, a group
member answering a call can park a TEG call on their own extension.
■Direct Department Calling and Uniform Call Distribution
A TEG cannot be a member of a DDC or UCD group.