Lucent Technologies 8.2

DEFINITY ECS Release 8.2

Administrator’s Guide

555-233-506 Issue 1

April 2000

Managing group communication

389Observing calls

3. In the Station screen, assign a Service Observing button to the observer’s

phone.

A service observing button permits users to switch between listen- only a nd

listen-and-talk modes simply by pressing the button.

4. To activate the warning tone, type y in the Service Observing — Warning

Tone field on the Feature-Related System Parameters screen.

A unique 2-second, 440-Hz warning tone plays before an observer

connects to the call. While the call is observed, a shorter version of this

tone repeats every 12 seconds.

In order for users to activate service observing by feature access codes, use the

Feature Access Code screen to administer codes in one or both of the following

fields:

■Service Observing Listen Only Access Code

■Service Observing Listen/Talk Access Code

When using feature access codes, observers must choose a mode at the star t of th e

session. They cannot switch to the other mode without ending the session and

beginning another.

NOTE:

Feature access codes are required for remote observing.