Index
IN-1
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
INIndex

Numerics

3-burst ringing,1462
7-digit barrier codes,1173
32-character d isplay stations,1138
40-character d isplay stations,1138
302A attendant console,92
302B attendant console,92
302C attendant console,93
7400A data module,406
7400A/7400B data module,406
7400C High Speed Link,407
group 4 fax applications,407
LAN interconnect applications,407
video teleconferencing,407
7400D data module,407
7500 and World Class BRI Data Module screen,
see Data Module screen
7500 data module,405, 407
data-communications equipment,407
data-terminal equipment,407
EIA 232C interface,407
RS-366 automatic-calling unit interface,407
V35 interface,407
8400B data module,406

A

AAR and ARS
digit analysis default translations,1169
Digit Analysis Table, commands,1041
Digit Analysis Table, screen,451
Digit Conversion Table, commands,1042
Digit Conversion Table, screen,455
overlap sending,1171
AAR and ARS Digit Analysis Table
commands,1041
AAS (Auto Available Split), see DEFINITY ECS
Guide to ACD Call Centers
abandoned c all search, see DEFINITY ECS
Guide to ACD Call Centers
Abbreviated Di aling (AD)
adding AD lists,79
button,59
commands,1042
description,1129
end user operations,1130
enhanced lists,1130
enhanced number lists,1130
fixing problems,82
group lists,1129
group number lists,1129
list types,1129, 1130
Abbreviated Dialing (AD), (continued)
personal lists,1129
program button,59
screen,459
security alerts,80, 1129
special character button,59
special lists,1130
system number lists,1130
Abbreviated Dialing Enhanced List screen, see
Abbreviated Dialing List screen
Abbreviated Dial ing Group List scr e en, see
Abbreviated Dialing List screen
abbreviated ring button,59
abbreviated ringing,1476
Abort Transfer,1555
absorbing digits,360
ACA Measurements Report,1163
Access Endpoints,1134
administered connection,409
commands,1044
screen,467
Access Security Gateway (ASG),3
ASG Key,323, 1131
ASG Login Administration sc reen, see Login
Administration screen
description,319, 1131
disabling,321
monitoring the ASG history log,323
multiple application platform for DEFINITY
(MAPD),1131
restarting temporarily disabled ASG,322
setting up,320
Access trunks
adding,348
description,1564
account button,60
account codes
forcing users to enter,444
tracking calls,443
ACCUNET,1297
ACD stroke count button,77
ACD, see Automatic Call Distribution (ACD)
acoustic coupled modems,1433
activate malicious call trace button,72
activate night service button,74
ACW (After Call Work), see DEFINITY ECS
Guide to ACD Call Centers
Add/Remove Skills, see DEFINIT Y E CS Guide to
ACD Call Centers
Administered Connec tions (AC),408
access endpoints,409, 1134
administering,412
alarm button,59
applications,1134
commands,1044
description,408, 1133
dropping,411
dropping administered c onnections,1135
errors,410, 1135
establishing,410