DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Managing your attendant consoles
104Removing an attendant console
5
Removing an attendant console
Before you physically remove an attendant from your system, check the
attendant’s status, remove it from any group or usage lists, and the n del ete it fro m
the system’s memory.
For example, to remove attendant 3, which also is assigned extension 4345:
1. Type status attendant 3 and press RETURN.
The Attendant Status screen appears.
2. Make sure that the attendant:
■is plugged into the jack
■is idle (not making or receiving calls)
3. Type list usage extension 4345 and press RETURN.
The Usage screen shows whether the extension is used in any vectors or is
used as a controller.
4. Press CANCEL.
5. If the attendant extension appears on the Usage screen, access the
appropriate feature screen and delete the exte n sion.
For example, if extension 1234 belongs to hunt group 2, type change hunt
group 2 and delete the extension from the list.
6. Type remove attendant 3 and press RETURN.
The system displays the Attendant Console screen so you can verify that
you are removing the correct attendant.
7. If this is the correct attendant, press ENTER.
If the system responds with an error message, the attendant is busy or still
belongs to a group. Press CANCEL to stop the request, correct the problem,
and enter remove attendant 3 again.
8. Remove the extension from voice mail service if the extension has a voice
mailbox.
9. Type save translations and press RETURN to save your changes.
Note that you do not need to delete the extension from cov erage pa ths. The s ystem
automatically adjusts coverage paths to eliminate the extension.
Now you can unplug the console from the jack and store it for future use. You do
not need to disconnect the wiring at the cross-connect field. The extension and
port address remain available for assignment at a later date.