Lucent Technologies 8.2

DEFINITY ECS Release 8.2

Administrator’s Guide

555-233-506 Issue 1

April 2000

Managing multimedia calling

280Enhanced Mode MM complex

■Terminating Extension Groups

A multimedia call to a TEG may be answered by any member of the TEG.

If the member answering the call is an Enhanced mode complex station, a

multimedia call will result.

■Telephone Display

Display information for calls to or from an Enhanced multimedia complex

contains the display information associated with the voice station.

Troubleshooting

If one channel of a 2 B-channel call goes down, your choices are to continue with

reduced transmission quality, or to hang u p the cal l and s tart o ver. It is not possible

to re-establish the second channel while the call is still active.

If you cannot share data with others, it may be that both parties do not have the

same endpoint software. This is true for some data collaboration, but most

whiteboard and file transfer software implementations are compatible.

Monitoring MMCH

This section briefly discusses some of the commands you can use to monitor

multimedia complexes and conferences. DEFINITY ECS Maintenance for R7si

and DEFINITY ECS Maintenance for R7r discuss these commands and their

output in detail.