DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Contents
iv
■Administering treatment for denied calls 26
■Setting up Music-on-Hold 27
■Providing service for multiple tenants 29
■Receiving notification in an emergency 31
■Notifying a digital pager of an emergency 34
■Other useful settings 35
3 Managing phones 37
■Adding new phones 37
■Using templates to add phones 41
■Using an alias 42
■Customizing your phone 43
■Upgrading phones 44
■Swapping phones 45
■Using TTI to move phones 46
■Removing phones 49
■Adding a fax or modem 51
■Adding a DEFINITY IP Softphone 52
4 Managing phone features 57
■Adding feature buttons 57
■Telephone feature buttons 58
■Adding abbreviated dialing lists 79
■Setting up bridged call appearances 84
■Setting up Terminal Self Administration 87
5 Managing your attendant consoles 91
■Overview 91
■Adding an attendant console 95
■Attendant console feature buttons 97
■Removing an attendant console 104
■Setting console parameters 105
■Providing backup for an attendant 106
6 Managing displays 109
■Displaying caller information 109
■Displaying ANI calling party information 109
■Displaying ICLID Information 110