DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506 Issue 1
April 2000
Features and technical reference
1586Whisper paging
20
Data Privacy — Permanent or Temporary
Any station that has Data Privacy activated cannot make a whisper page.
Expert Agent Selection
You can’t make a whisper page by dialing an agent’s Logical Agent ID.
Pages must be made to a physical extension.
Go to Cover
If you make a whisper page and then press your Go To Cover button while
the page is in progress, the Go To Cover button doe sn’ t w ork . The opposi te
is true as well. If you activate Go to Cover and the n press the whisper page
activation button, you aren’t able to make a whisper page.
Last Number Dialed
When you make a whisper page, it’s tracked as the last number dialed.
QSIG
This feature does not operate in a QSIG environment.
Remote access
You can’t make a whisper page by remote access. Both the paging party
and paged party must be on the same switch or the attempt is denied.
Tenant Partitioning
Whisper paging is permitted across tenant partitions if the assigned cla sse s
of restriction allow for intercom calling between members of different
partitions. This feature is especially useful to attendants who serve multiple
partitions.
NOTE:
It is important for system administrators to ensure that this feature is
managed appropriately in systems with tenant partitioning. Some
tenants may not want other tenants to interrupt their calls.
Transfer
A call cannot be transferred during an active whisper page.
Vector Directory Number (VDN)
You can’t make a whisper page to a VDN. Pages must be made to a
physical extension.
Related topics
Refer to ‘‘Paging users who are on active calls’’ on page 383 to administer
whisper paging.