Chapter 10 - Conference Templates – Full Parameters View

Table 10-15: Audio Only–Advanced Conference Options

Option

Description

 

 

IVR

Select one of the following options:

 

None - No Attended services are used during the

 

audio only conference.

 

Welcome (No Wait) - Select this option for a Greet &

 

Guide conference in which the participant is greeted

 

by an audio message and after a pre-defined period,

 

and automatically connects to the appropriate

 

conference.

 

Attended (Wait) - Select this option for a attended

 

conference in which a participant is greeted by an

 

audio message, and then is assisted by the operator

 

who connects him/her to the appropriate conference.

 

IVR - The IVR Service enables control over the

 

conference from the participant or chairperson

 

endpoint using touch-tone codes (DTMF).

 

Select this option to assign an IVR Service to the

 

conference. This option can only be selected if an

 

Audio+ card is installed on the MCU.

 

If the IVR Service check box is cleared and the Entry

 

Queue Access check box (in the General tab) is

 

checked, the participant connects to the conference

 

directly from the Entry Queue.

 

If both the IVR check box and the Entry Queue Access

 

check box (General Tab) are cleared, dial-in

 

participants can only connect to the conference once

 

dialing the conference dial-in number (Meet Me

 

conference) or if they are defined prior to the

 

conference start. When you enable the IVR field the

 

following parameter check boxes become available:

 

Start Conf. Requires Chairperson

 

Terminate After Chairperson Exits

 

Enable Invite

 

Roll Call

 

 

 

10-66

Page 352
Image 352
Polycom 8 manual 10-66