Chapter 5 - Monitoring an On Going Conference
Adding or Viewing the Conference’s Additional Information During an On Going Conference
You can add or modify the conference Billing code, the Conference General Information as it appears in the User Defined fields and Remarks.
Remarks and notes added during an On Going conference can be read by operators displaying the conference properties. In addition, remarks can also be added from the MGC Manager application. Previous remarks/notes entered by the operator or other operators can be read during the On Going conference or during the reservation stage. All this information is added to the CDR file.
To add and view the Conference Additional Information while monitoring a conference:
•Point to the Conference Actions menu, and then click Conference Additional Information.
Alternatively, access the Conference Additional Information window by clicking the Conference Additional Information button on the Toolbar.
