MGC WebCommander User’s Guide
Version
Catalog No. DOC2136B Version
Proprietary and Confidential
Notice
Table of Contents
Table of Contents
Disconnecting Participants
Reservation Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page
A-12
Page
viii
Table of Contents
Introduction
•Chapter 2 - Connecting to WebCommander
About MGC WebCommander User’s Guide
Prerequisites
•Chapter 1 - Introduction
•Chapter 6 - Reservation Calendar
•Chapter 5 - Monitoring On Going Conferences
•Chapter 7 - Conference Types
•Chapter 8 – Meeting Rooms List
Conventions
System Requirements
Cookies
Enabling Cookies in Microsoft Internet Explorer
The Internet Options - General window opens
3.Click the Custom Level button
The Security Settings window opens
5.Click OK
6.Click OK
Authentication
Connecting to WebCommander
3.Click OK
The Enter Network Password dialog box opens
Page
The WebCommander Login window opens
•Several On Going conferences - The Meeting Director window listing the On Going conference list opens, enabling you to select the conference to monitor
•Calendar - for conference reservations
Main Menu
Chapter 3 - Main Menu
Main Menu Links
Menu Item
Menu Item
Configuration
The Configuration window opens
To select the database
Database Selection
Language Selection
1.In the Main Menu, click Language Selection
Chapter 3 - Main Menu
The Welcome/Language Selection window opens
MGC WebCommander User’s Guide
2.Click the required language button
Resizing the Window Panes
Dragging the Browser pane edge Using the
Scroll bars
New Meeting Window
Conference Details
Chapter 4 - New Meeting Window
Participants
Participants
Participants Lists Area
Directory Participants List
Select PathNavigator or Polycom
MGC WebCommander User’s Guide
To access the Recent List
Recent Participant List
Favorites Participant List
Participant action buttons
Participant Actions Area
MGC WebCommander User’s Guide
Conference Details Area
Conference Launch Options Area
Starting a New Meeting
3.Click the Start Immediately button
MGC Web Server and the MCU field is set to Auto in the Conference template, the system selects the MCU to run the conference according to the order in which they are defined in the MCU table or in the MCU list assigned to the logged in user. If no MCU is connected to the MGC Web Server, an appropriate error message is displayed
To send an E-mail
Sending an E-mailto Conference Participants
4-14
11.Click the Send button
•Participants with the same name, or
•Participants with the same ISDN phone numbers, or
To resolve participant conflicts
Field/Option
Description
Click to define a new participant
The Participant Dialog Page opens
2.Define the parameters as detailed in Table
4-20
Table 4-3:Participant Dialog Page parameters
4-21
4-22
sip: user name@domain. Note that the SIP
4-23
4.Click OK
Scheduling a Conference
Chapter 4 - New Meeting Window
41 2 3 5
contains pre-definedparticipants, they are listed in the Conference Details pane
4-26
6.Define the following parameters
Table 4-4:Start window parameters
4-27
7.Click OK
If the conference is started successfully on the MCU and the Meet Me Per Conference option is set for the conference, the system displays the dial-innumber that should be used by the conference participants, for ISDN/T1-CASand H.323 participants
To create a recurrent reservation
Creating a Recurrent Reservation
The Reservation Recurrence pane opens
3.Define the following parameters
4-31
4-32
4.Click OK
If the conference was started successfully on the MCU and the Meet Me Per Conference option is set for the conference, the system displays the dial-innumber that should be used by the conference participants, for ISDN/T1-CASand H.323 participants
a.If not all the reservations are successfully scheduled on the MCU, a dialog box appears requesting whether to list the unscheduled conferences
When an E-mailis sent to participants, you can include a ViaVideo and vCalender/iCalender format attachments for more information, see “Sending an E-mailto Conference Participants” on page 4-14by selecting the appropriate check boxes. With recurrent reservations the e- mail states the number of recurrent reservations and the recurrence pattern monthly, weekly, daily
Reservation
MGC WebCommander User’s Guide
The Conference Reservation window opens
3.Click the Send E-mail link
4-37
5.Click OK, to send the E-mail
4-38
Chapter 4 - New Meeting Window
Defined ISDN Participants Dial-in
Dialing into the Conference
To display the list of On Going conferences
SIP Connections
Defined H.323 Participants Dial-in
SIP UA
DNS server
Dial-in Scenario—SIPEnvironment
4-42
For example, EQ1sales12345
For example, the MCU dials: endpoint1@polycom.com
Mixed Environments Conference Scenario
IP participant PBX switch ISDN participant
4-44
SIP Proxy SIP UA Gatekeeper MCU media mixer
Monitoring an On Going Conference
Chapter 5 - Monitoring an On Going Conference
General Monitoring
Meeting Director Module
The Meeting Director Pane
Page
—Click OK
Conference
Conference Icons and Indications
Description
Button
Indication
Modify Conference General Information - Opens the
Button
5-10
Description
Indication
Participant Icons and Indications
5-12
Participant Icons
Icon
Description
5-13
Icon
Description
5-14
Connection Status Icons
Status Icon
Description
5-15
The connection is problematic
5-16
Audio Connection Status Icons
participant and the MCU
5-17
5-18
Video Status Icons
green
5-19
5-20
Q&A Buttons
Button
Menu Function
5-21
Connection Type Icons
5-22
Status Icon
Description
To sort the Participant Properties
Sorting Participant Properties
5-23
Secure Conference Mode
Secure Conference Mode
Indicates the conference is in
Terminate button
ToolTips
Connected video status indication
Table 5-8:ToolTip options
5-27
ToolTip
Indicates
General Conference Information
Status Field
Description
Table 5-9:Conference Status Information
5-29
The Video Layout Pane
Hide/Show Video Layout Pane
5-31
•Personal Layout requires the Video+ card
To show the Video Layout pane
To hide the Video Layout pane
Operations Performed during On Going Conferences
Operations performed during Video conferences
Operations performed during Audio conferences
Selecting Options
MGC WebCommander User’s Guide
5-37
Toolbar buttons
Viewing Conference Numeric ID
To connect the participant
Connecting Dial-outParticipants
To disconnect the participant
Disconnecting Participants
To reconnect a disconnected participant
Reconnecting Participants
MGC WebCommander User’s Guide
5-41
To add a participant to the On Going conference
Adding Participants to the Conference
The Add Participant window opens, letting you select the Participant templates from the list
The Filter window opens
5.Select the check box next to the name of the participant to add to the conference. You can add several participants in one operation by selecting their check boxes
Director toolbar
MGC WebCommander User’s Guide
Page window opens
5-47
For users with the View Mode: Administrator permission, the Participant Properties – Basic window opens
5.Click OK
Page
2b. In the Interface Type list, select T1-CAS
3.In the Connection Type list, select Dial-out
To view the participant properties
Viewing the Participant Properties
To modify the name of a participant
Modifying the Participant Properties
MGC WebCommander User’s Guide
The Participant Dialog Page opens
5-55
5-56
To view the Participant Properties
To designate a participant as VIP
5-58
VIP Participant
Chapter 5 - Monitoring an On Going Conference
Using DTMF Code during the On Going conference
Designating a Participant as the Chairperson
5-59
A confirmation message opens
To mute/unmute the participant’s audio channel
Muting/Unmuting a Participant
To Mute/Unmute the participant’s video channel
Broadcasting Listening VolumeVolume Spin Arrows
To lock a conference
To unlock a conference
Page
5-67
MGC WebCommander User’s Guide
•Each Remark is limited to 300 characters
Click Add Remark
Conference User
5-68
The Change Password window opens
To change the conference duration
Changing the Duration of a Conference
MGC WebCommander User’s Guide
The End Time window opens
5-71
To extend the conference duration
To terminate a conference
Terminating a Conference
Selecting the Video Layout
2.Point to the icon with the number of video windows to be displayed on the screen
Quad Views mode
Classic Mode
Classic mode Quad Views mode Software mode 3
Classic mode
Number of
Auto Layout
Video
Available Layouts
To enable the Auto Layout mode
Auto Layout is active Layout selection disabled
Layout selected by the system
5-79
Selecting a Personal Layout
The selected layout appears in the Video pane
Video Forcing
To video force
To set a window to appear as a black screen
To cancel the video forcing
To force a participant’s layout
MGC WebCommander User’s Guide
5-85
Select the pin to unforce the participant
Event
Endpoint’s Visual Conference Indications
Icon
Text Indication
5-87
Enabling Visual Indications
Visual Effects
To modify the Layout Border color
To modify the Background color
To modify the Speaker Indication color
To Chat
Using Chat Messaging
Chapter 5 - Monitoring an On Going Conference
5-92
Moderator
Chat
Enabling the Chat option
MGC WebCommander User’s Guide
5-93
Presentation Mode guidelines
Controlling the Lecture Mode
Page
The Lecture mode window opens
is enabled for the conference
To disable the Lecture Mode or Presentation Mode
Indicates the participant
is the Lecturer
Blocking/Unblocking the Audio Transmission
Exclusive Speaker
To set a Participant as an Exclusive Speaker
The Exclusive Speaker window opens
3.Click OK
Placing the Conference On Hold
To place a conference On Hold
To release a conference placed On Hold
Enabling Q&A Options
Managing a Q&A Session
Controlling Q&A Queues with the Q&A list buttons
5-102
Adding a Participant to the Q&A Queue
on the Q&A toolbar, click
—Move Participant to Last Position in Q&Abutton
Clearing all participants from the Q&A queue
Letting the participant ask a question
Managing a Voting/Polling Session
To setup a Voting session
The Voting window opens
To start a Voting session
To conclude the voting session
To cancel the voting session
To send voting results by E-mail
To mute “Meet Me” Parties
Mute “Meet Me” Parties
Unsecure Conference - To cancel the secure
Participant/Chairperson Operations via DTMF Codes
Increase my broadcasting volume - To
Decrease my broadcasting volume - To
DTMF Function
5-113
DTMF Function
5-114
DTMF Function
5-115
Request DTMF Help Menu
Page
Changing the Conference Password
User Action
IVR Message
Chairperson Initiated Blast Dial-out
Securing the Conference
Default
Roll Call
Operation
Description
Roll Call
5-122
Reservation Calendar
To access the Reservation Calendar
WebCommander site, the Monthly view is displayed
Viewing the Reservation Properties
To view the Properties of a Calendar Reservation
•Click the Reservation name link
closes the Meeting
Saves changes and
Reservation
screen
E-mailUpdate after a Reservation Change
Adding Participants to the Conference Reservation
Changing Conference Parameters
2.Double-clickany existing reservation link
Reservation
The Conference Reservation window opens
3.Click the Send E-mail link
5.Click OK, to send the E-mail
Chapter 6 - Reservation Calendar
6.The Send E-mail dialog box opens
To view the properties of a protected conference
Viewing the Properties of a Protected Reservation
To view a specific conference reservation
To change the view of the reservation calendar
Additional Calendar Views
MGC WebCommander User’s Guide
6-11
Customizing Background View Colors
To select the week start day
The Calendar Preferences window opens
Conference Types
Scheduled Conferences
Conference Scheduling Methods
On Going Conferences
Reservations
Ad Hoc Conferencing
On-demandConferences Reservation-lessConferencing
Meeting Rooms
Conference Types
Entry Queue
Participant Roles
Participant Connection to the Conference
Dial-outParticipants
Dial-InParticipants
Conference Access for Dial-inParticipants
Conference IVR
Entry Queue
When the Entry Queue Access option is designated for an Audio Only or Video conference, all the participants connecting to that conference follow a two-stageprocess
9251222 Network
IP Endpoint
9 1 2 2
•A Standard conference with or without IVR service
Entry Queue Access can be defined for
In the system, such a conference may be defined as
Such a conference may be defined as
Attended/Unattended Conferences
Dial-outParticipants Access
7-16
Participants Queue
Operator Assisted Conference
7-17
Greet and Guide conference Welcome Queue
Unattended Conference
7-18
Media
Conference Media Settings
Conf Type
Network
Video
7-20
Audio Only Conference Types
Video Conference Types
Highest Common Mechanism
Additional Video Conference Settings
7-25
Lecture Mode
Defined Conference
Minimum Participant Line Rate Necessary for Video
•Selection of the conference lecturer
•Disconnect participants
FECC/LSD Guidelines
•Attended Wait conference
•Welcome No Wait conference
Large Video Switching Conferences
Greet and Guide Conferences
•File transfer to all conference participants
•Graphics - for standard graphics
Limitations
ISDN IP
7-34
Polycom Visual Concert FX
Media Options for Video Session Type
Duo Video
7-35
Media
Video
7-37
Configuration
Available
Functionality
Audio+
•Standard - with Meet-Meper Conference
7-40
MGC WebCommander User’s Guide
Meeting Rooms List
Chapter 8 - Meeting Rooms List
Viewing the Meeting Rooms List
Table 8-1:Meeting Room Types and Icons
Viewing the Properties of a Meeting Room
To view the properties of a Meeting Room
The Meeting Room Properties window opens
To view the properties of a specific Meeting Room
Viewing the Properties of a Specific Meeting Room
The following window opens
Chapter 8 - Meeting Rooms List
Conference Templates – Partial View Mode
To define a new video conference template
Defining a New Video Conference Template
List of Conference
The Conference Templates window opens
templates assigned
Conference Template
The Conference Properties - Basic window opens
Option
Description
Conf. Entry
Option
Description
Duration
Option
Description
End Time Alert
Option
Description
Line Rate con’t
Option
Description
G.711
Option
Description
9-10
Description
Option
9-11
Video Streams IN
8.Select the appropriate Video Layout
Automatic
9-13
9.Click OK
9-15
Quad Mode CP
Number of Video
Selected Layout for
the participant will be viewed in the selected window by all the participants when the conference starts
Conference menu
Conference Template Menus
Description
Option
9-18
Table 9-6:Conference Menu Options
Description
Option
Conference Templates Menu
9-19
Option
Participant Template Menu
Description
9-20
Table 9-8:Participant Templates Options
To define an Audio Only conference template
Defining an Audio Only Conference Template
List of Conference templates
The Conference Templates window opens
Conference
assigned to selected Group
Option
The Conference Properties - Basic window opens
Description
9-24
Option
The Conference Properties - Advanced window opens
Description
9-25
Description
Option
9-26
Duration
End Time Alert
9-28
Conference Templates – Full Parameters View
Defining a New Conference Template
To define a new Conference template
—Define a new Conference template
The Conference Templates window opens
Description
Icon
10-3
Embedded - Audio Only participant
Defining a New Video Conference
Option
To define a new conference template
Description
10-5
Description
Option
10-6
Table 10-2:General Conference Parameters
Description
Option
10-7
Table 10-2:General Conference Parameters
Description
Option
10-8
Table 10-2:General Conference Parameters
Description
Option
10-9
Continuous Presence CP - A Continuous
Description
Option
10-10
Table 10-2:General Conference Parameters
Table 10-3:Basic Conference Parameters
Description
Option
10-12
Transcoding and Continuous Presence - the line
Description
Option
10-13
Table 10-3:Basic Conference Parameters
Description
Option
10-14
Table 10-3:Basic Conference Parameters
Description
Option
10-15
Table 10-3:Basic Conference Parameters
Option
Presentation Mode
Description
10-16
Description
Option
10-17
Table 10-3:Basic Conference Parameters
Description
Option
10-18
Notes
Description
Option
10-19
Table 10-3:Basic Conference Parameters
Description
Option
10-20
Table 10-3:Basic Conference Parameters
Description
Option
10-21
Select either 50 Fields PAL or 60 Fields NTSC
Option
Limitations
Description
10-22
Option
People and Content V0 - Polycom proprietary
Description
10-23
Description
Option
10-24
Table 10-3:Basic Conference Parameters
Description
Option
10-25
Table 10-3:Basic Conference Parameters
Description
Option
10-26
Table 10-3:Basic Conference Parameters
Description
Option
10-27
Table 10-3:Basic Conference Parameters
Description
Option
10-28
Table 10-3:Basic Conference Parameters
Description
Option
10-29
Table 10-3:Basic Conference Parameters
Description
Option
10-30
Table 10-3:Basic Conference Parameters
Description
Option
10-31
Table 10-4:Advanced Conference Parameters
Description
Option
10-32
Table 10-4:Advanced Conference Parameters
Description
Option
10-33
Table 10-4:Advanced Conference Parameters
Description
Option
10-34
Table 10-4:Advanced Conference Parameters
Description
Option
10-35
Table 10-4:Advanced Conference Parameters
Description
Option
10-36
Table 10-4:Advanced Conference Parameters
Description
Option
10-37
Table 10-4:Advanced Conference Parameters
Description
Option
10-38
Table 10-4:Advanced Conference Parameters
In this window you assign dial-innumbers to the conference. Callers wishing to participate in such a conference must dial one of the dial-innumbers, and will be automatically connected to the appropriate conference. The conference participants do not have to be defined prior or during the conference settings – they are automatically detected and are assigned the conference parameters. Using this mode, any participant who dials the conference number can connect to the conference until all the MCU resources are utilized, or the maximum number of participants is reached
Table 10-5:Meet Me Per Conference Parameters
Table 10-6:Meet Me Per Conference Phone Numbers
11.Select the appropriate Video Layout
Auto Layout
10-43
Classic mode
Classic mode Quad Views mode Software mode 3
4 Classic mode Quad Views mode Software mode 5+
Classic mode Quad Views mode
Number of
The Visual Effects are disabled if a Video+ card is not installed on your MGC unit
Layout Border
Speaker Indication
Background color
The Color dialog box opens
The Color dialog box appears
The Conference Properties - Recorder window opens
26.Click the Recording tab
10-50
27.From the Conference menu, click Start Immediately to start the conference, click Start At to start the conference at a later time, or from the Conference Templates menu click Save to save it in the database for future use
Conference Menu
Description
Option
10-53
Table 10-11:Conference Menu Options
Description
Option
10-54
Meeting Template and choose the
10-55
Conference Templates Menu
Participant Template Menu
Audio+ card is installed in your MGC unit
Defining a New Audio Only Conference
Name
10-58
Meet Me Per
10-59
Entry Queue
10-60
Numeric ID
10-61
Conference
10-62
Description
Option
10-63
Table 10-15:Audio Only–AdvancedConference Options
Description
Option
10-64
Table 10-15:Audio Only–AdvancedConference Options
Description
Option
10-65
Table 10-15:Audio Only–AdvancedConference Options
Description
Option
10-66
Table 10-15:Audio Only–AdvancedConference Options
Description
Option
10-67
Table 10-15:Audio Only–AdvancedConference Options
Description
Option
10-68
Table 10-15:Audio Only–AdvancedConference Options
Option
4.Click the Meet Me Per Conf tab
Description
10-69
The Meet Me Per Conference option allows participants to connect to a conference by simply dialing a pre-definedconference number
Meeting Room
If no dial-innumber is defined, the system allocates the dial-innumber according to the settings in the Web Configuration dialog box in the MGC Web Server Manager application
Table 10-17:Meet Me Per Conference Phone Numbers
8.Click the Recording tab
The Conference Properties - Recorder window opens
10-74
10-75
To start the conference immediately
2.Click OK
Adding Participants to Conference Templates
The Add Participants window opens
The following search criteria can be used
A linked Audio Only participant
Conference Templates List window
A linked Video participant
An embedded Audio Only participant
Modifying the Properties of a Linked Participant
1.Display the Conference template properties
The Participant Properties - Basic window opens
4.Define the participant properties as described in Chapter 11, “Defining a New Participant” on page
To delete a participant
Deleting a Participant from a Conference Template
The Participant template opens
MGC WebCommander User’s Guide
A confirmation dialog box opens
10-85
10-86
To delete the current Conference template
A confirmation window appears
To modify a conference template
Modifying a Conference Template
10-89
10-90
Managing Participant Templates
Linked Participant
Embedded Participant
To open the Participant templates window
Participant Templates
The Group to which the
The Participant Templates window opens
The Participants
participant is assigned
Defining a New Participant
Defining a Participant Template in the Database
Name
The Participant Properties - Basic window opens
E-mail
Defining ISDN, ATM, or MPI Video Participants
To define ISDN/ATM/MPI video participants
11-8
Party Phones
11-9
Participant User
11-10
Meet Me Per
11-11
2.Click the Advanced tab
11-12
Chapter 11 - Managing Participant Templates
Aggregation
11-13
Video Protocol
11-14
11-15
Service Name
11-16
• Off - disables encryption
Restrict Only
11-17
Defining H.323 Video and SIP Audio Participants
11-18
Chapter 11 - Managing Participant Templates
Connection
11-19
sip: user name@domain. Note that the SIP
11-20
Alias Name
Address Type
11-21
11-22
Service Name
Option
11-23
Description
Notes
Enhanced Video
11-24
To define the QoS
Quality of Service Parameters
11-25
The Participant QoS window opens
From Service recommended - Takes the QoS
11-26
Option
Audio
11-27
Defining Audio Only Participants
Saving the Participant Template
To save the Participant template
To defining an Audio Only participant
5.Click the Advanced tab
11-30
Service Name
11-31
7.To save the Participant template, refer to page
Field
Description
11-32
Advanced T1-CASParticipant Window
11-33
3.Save the participant template
Option
Description
To delete the participant from the database
Deleting a Participant from the Database
The following confirmation box opens
The Participants Properties window opens
4.Modify the desired parameters
1.Open the Participant Templates window
11-37
MGC WebCommander User’s Guide
Chapter 11 - Managing Participant Templates
11-38
•COP Default_COP •Video Default_Video
Appendix A: Default Templates
•Audio Default-Audio
•Video Switching Video-Switch
Value
Parameter
General
Basic
Parameter
Value
Advanced
Parameter
Value
Meet Me Per Conf
Value
Parameter
Video Layout
Recording
Page
Parameter
Value
Advanced
Parameter
Value
Meet Me Per Conf
Page
A-10
A-11
A-12
A-13
Parameter
A-14
Value
Meet Me Per Conf
A-15
A-16
A-17
Parameter
A-18
Value
Meet Me Per Conf
A-19
A-20
Appendix A: Default Templates
