NEC 2400IMX system manual IVR Access number maximum, Digits

Models: 2400IMX

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ACDCCV: ASSIGNMENT OF ACD CCV DATA

Table 7-6 CCV Parameters

 

 

ACTION

ARGUMENT

Remarks

 

 

 

 

18

Tally Short

Tally No. Up to four digits

This step will sendTally to MIS.

 

 

 

 

19

Tally Long

Tally No. Up to eight digit

This step will sendTally to MIS.

 

 

 

 

20

IVRDN

IVR Access number (maximum.

* This step must be assigned before IVR

 

 

5 digits)

announcement.

 

 

 

 

 

 

 

 

Split ETA less

“SPLIT” [Split number for ETA

When ETA value is less than the

 

 

 

call processing (1 ~ 127)] and

predetermined threshold value and in the

21

 

 

“ETA” [ETA threshold value in a

predetermined split, shift to the next step.

 

 

 

specified split (1 ~ 511)] to be

 

 

 

 

programmed Split ETA less)

 

 

 

 

 

 

Split ETA greater

“SPLIT” [Split number for ETA

When ETA value is greater than the

 

 

 

call processing (1 ~ 127)] and

predetermined threshold value and in the

22

 

 

“ETA” [ETA threshold value in a

predetermined split, shift to the next step.

 

 

 

specified split (1 ~ 511)] to be

 

 

 

 

programmed Split ETA greater)

 

 

 

 

 

23

Up Priority

A variable number

Increase the Calls Priority by this amount.

 

 

 

 

 

Note 1:

For details of each parameter’s meaning, see Call Control Vector - ACD [C-108A]in Chapter 5.

Note 2:

Valid for Overflow service.

 

 

CHAPTER 7

NDA-24282

Page 398

Revision 1.0

Page 417
Image 417
NEC 2400IMX system manual IVR Access number maximum, Digits