WORK MODE - ACD

OPERATING PROCEDURE

This feature is an inherent feature of the ACD programs. Agents use the WORK key on their ACD position to set the Work Mode appropriately. Work Mode restrictions and timeouts are programmed using the command ACDSPL for each split.

PROGRAMMING

ACDSPL -

WORK MODE RESTRICTED

CHAPTER 5

NDA-24282 (E)

Page 308

 

Revision 1.0

 

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NEC 2400IMX system manual Acdspl Work Mode Restricted