NEC 2400IMX system manual Related commands AADT, Acdccv

ACD SERVICE FEATURES FUNCTIONAL TEST PROCEDURES

NAP-215-105

Sheet 1/1

Delay Announcement

START

Log off all agent and supervisory positions.

C.O. trunk incoming.

•Place C.O. trunk calls sequentially from stations A, B and C to stations D, E and F respectively.

First delay announcement.

•Stations A, B and C shall hear the first delay announcement after the predetermined period of time.

Announcement

Machine

COT

LC

A

B

C

D

E

F

Music on hold.

•Stations A, B and C shall hear the music on hold until the second delay announcement. Second delay announcement.

Music on hold. Release.

•Check that the incoming trunk is cleared automatically after the second delay announcement, then release stations A, B and C.

Apply the test procedure above for each trunk group.

END

Note: This test does not use the Overflow service.

Related commands: AADT, ACDCCV

NDA-24282 (E)	CHAPTER 6
	Page 319
	Revision 1.0