NEC 2400IMX system manual Asydn SYS1, INDEX533

OFFICE DATA DESIGN

ACD		Type and Node	I	II		III		IV
			PBX1	PBX2	PBX3		PBX4	PBX5	PBX6
Software and Data Programming
15	Number of ports for SMFN (terminal)		0	Note 8	Note 8		Note 8	Note 8	Note 8
	(ASYDL: SYS1, INDEX864, b4~5)
16	FPC no. of Center Node providing VNDM		Note 9	Note 9	Note 9		Note 9	Note 9	Note 9
	(ASYDN: SYS1, INDEX533)
17	ACD data	(See item (2) in this section)

: Item 1 is ACD FD4 included with Generic Software. Items 2, 3 and 4 are provided on the Configuration FD. : Node requires ACD data programming.

Note 1: When CM is used for another function, this setting may be changed.

Note 2: When the CPU in system 1 is used, assign “1”. (Used only in External ACD.)

Note 3: Assign “1” to all nodes using “AGENT ANYWHERE”.

Note 4: All fusion nodes in the network are used for “MULTIPLE ACDPs in a Fusion Network”, this data may be assigned using ASYDN.

Note 5: This data is required for UAP connection.

Note 6: When ACD incoming calls are controlled by one ACDP, assign FPC no. of the node providing ACDP. As for ACD incoming calls controlled by multiple ACDPs, assign FPC no. of a node of all managing nodes. Program the data for the transferred ACD calls.

Note 7: Assign FPC no. of the self node.

Note 8: (This data is not necessary for the example in Figure 5-4.) Assign this data so that the proper number of ports can be used when more than three ports of Status Monitoring for terminal (SMFN) is required. The identical data should be assigned at all nodes.

ASYDL SYS1 INDEX864 b4-5: (b4=0, b5=0)=2 ports (b4=1, b5=0)=8 ports

Note 9: Assign the FPC no. of ACDP node using “AGENT ANYWHERE” when a Fusion Network provided MULTIPLE ACDPs is also provided “AGENT ANYWHERE”. While in the network not provided “AGENT ANYWHERE” (actually, the node may be changed into the node provided “ACD Trunk for Fusion”) assign the FPC no. of ACDP node using “ACD Trunk in a Fusion Network” (In this example, FPC no. of PBX4 or PBX6 is applied with this condition).

2.Notations for ACD command data programming are described below.

(a)When the DID trunk is controlled by multiple ACDPs, the identical ACDTG command data can be programmed at the nodes of ACDPs.

(b)Do not duplicate the monitor number in ACDPLT data, agent position (including analog ACD positions and agent positions in a “Hot Split”)’s number in ACDPSN, and IVR access number in ACDIVR command data at multiple ACDP nodes.

NDA-24282 (E)	CHAPTER 5
	Page 193
	Revision 1.0