NEC 2400IMX Acdana Assignment of ACD Analog Split Access Code, Tally Code, Break Type

ACDANA: ASSIGNMENT OF ACD ANALOG SPLIT ACCESS CODE

ACDANA: Assignment of ACD Analog Split Access Code

1.Function

This command is used to assign, list, print, and remove ACD Analog Agent access code data. These access codes enable agents using analog phones to perform many ACD features including logging on (with or without an ID), logging off, going into Ready, Work, and Break modes, entering tally codes, and reporting trunk troubles.

Analog Agent Data

Access Code Feature Logon Without ID

Update

Logon ID	Tally Code	List
	Announcement
Break Type	Success	Close
		Failure
New Analog

2.Precautions

Analog access codes must be set up on the PBX as monitored numbers (see AMNO or AMNON in this manual).

3.Parameters

ACCESS CODE:	The dialed digit pattern used to invoke an ACD function.
FEATURE:	The ACD feature which this access code will provide. (1-13)
	Logon With ID
	Logon Without ID
	Logoff
	Ready Mode
	Work Mode
	Break Mode
	Tally Code
	Trunk Trouble
	Day Mode Single
	Day Mode All
	Night Mode Single
	Night Mode All
	Permanent Work
LOGIN ID:	The logon ID associated with an analog access code
	(only used for LOGON WITH ID).
TALLY CODE:	The tally code associated with an analog access code
	(only used for TALLY CODE).
BREAK TYPE:	The break type associated with an analog access code
	(only used for BREAK MODE).
CHAPTER 7	NDA-24282
Page 404
Revision 1.0