NEC 2400IMX system manual Acdhs Assignment of ACD Holiday Schedule, Start Time Hour, Minute

ACDHS: ASSIGNMENT OF ACD HOLIDAY SCHEDULE

ACDHS: Assignment of ACD Holiday Schedule

1.Function

This command is used to assign, list, print, and remove the CCVs for holiday schedules. Up to three different holiday schedules per tenant can be programmed for handling incoming calls. When a holiday is designated through the ACDHC command, calls are processed according to one of the three schedules for that day. This only applies to Pilot Numbers that use time-of-week scheduling.

Holiday Schedules

Tenant Number 1 ACD FPC40
Schedule
	1
Start TimeCCV Index CCV Step
00:00		0	0
00:00		0	0
00:00		0	0
00:00		0	0
00:00		0	0
00:00		0	0
00:00		0	0
00:00		0	0

Update

List

Close

New Holiday Schedule

2.Precautions

Holiday schedules are only valid for pilot numbers using week schedule route.

3.Parameters

TENANT NUMBER:	Tenant Number (1 to 10)
SCHEDULE:	Schedule Number (1 to 3)
START TIME
HOUR:	CCV start hour (0-23)
MINUTE:	CCV start minute (0-59)
CCV INDEX:	CCV index (1 to 900)
CCV STEP:	CCV step (1 to 20)

CHAPTER 7 NDA-24282

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Revision 1.0