TALLY-OH CODES - ACD

 

 

Technician Tally-Oh Codes

 

 

 

Code

 

Description

 

 

 

Turn Bad Call Notification MAT print-outs on or off

 

Press: 075rrs#

(rr = Reference number. s = state: 0 (off) or 1 (on))

075

To turn all print-outs on or off use the reference number “00”.

 

Example: 075000# (all off) or 075001# (all on).

 

See “BAD CALL NOTIFICATIONS [B-21]” on page 80 for additional detail.

 

 

 

076

Display error counts.

 

Press: 076n#

(n = error count number 0-99)

 

 

 

 

077

Reset all error counts.

 

Press: 0770#

 

 

 

 

 

080

Display ACD version number and release date.

Press: 080#

 

 

 

 

 

081

Unlock given logon id.

Press: 081n#

(n = logon id number)

 

 

 

082

Display current location of buffer trace pointer.

Press 082#

 

 

 

 

 

 

Display (clear) debugging call counters.

084

To display, press: 084#

 

To clear counters, press: 0840#

 

 

085

Turn st_driver() debugging on or off. Usually used with call processing trace.

Press: 085s#

(s = state: on = 1, off = 0)

 

 

 

 

SERVICE CONDITIONS

1.Tally-Oh Codes are entered by pressing one of the dial keypad digits, “0” through “9”.

2.The “*” key and the “#” key cannot be used as Tally-Oh Code numbers since they are used to erase and enter input.

CHAPTER 5

NDA-24282 (E)

Page 304

 

Revision 1.0

 

Page 323
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NEC 2400IMX system manual Turn Bad Call Notification MAT print-outs on or off