NEC 2400IMX system manual System Information, User Settings

SYSTEM INFORMATION

System Information

This screen sets the parameters for optimal functioning of the ACD in the IMX System. From the System Data screen, User Settings, Tenant Settings and Time Out Settings are established. Using the system defaults for User and Time Out Settings is highly recommended.

User Settings

1.Function

This command maintains the ACD’s system data for User Data. This data provides the ability to customize the ACD for some specific features including Infolink and MIS message generation, debugging tools, and phone set operation.

Note: Using the system defaults for User Settings is highly recommended. Information on this screen should only be modified at the direction of a NEC Technical Support Associate.

System Data

User Settings Tenant Settings Time Out Settings

Update

CCV Tally DN:

Send AO (MIS) Msg:

Display ’ANI NONE’:

Queue High Priority:

Display IVR Header:

ETA Includes Excess Work: Infolink with Call ID: Call Timeout Audit: Orig Detail Codes: Trim CP Trace Space: Large CP Trace Buffer:

Dash
Min Len:		7	Index 3:		11
Index	1:	5	Index	4:	0
Index	2:	8	Index	5:	0

Incoming Cell Msg: IQ

Outbound Cell Disp: IZ

Reclaim IVR Call to: Music

Work Key Press: Ready Mo

MIS Split Capacity: 4 User Infolink Split Information:

List

Close

Update System Data?

2. Parameters
CCV Tally DN:	1-5 digits
Send A0 (MIS) Msg:	Yes/No
Display ‘ANI NONE’:	Yes/No
Queue High Priority:	Yes/No
Display IVR Header:	Yes/No
ETA Includes Excess Work:	Yes/No
Infolink with Call ID:	On/Off (Default = Off)
Time Out Audit:	Yes/No
CHAPTER 7	NDA-24282
Page 418
Revision 1.0