ANALOG ACD POSITION - ACD

PROGRAMMING

 

 

Step 1:

AMNON - Assign the Access Codes used in ACDANA

 

N_MNO: pilot number (monitor number) Maximum 5 digits

 

N_NMI: number monitored Index (1-4095)

Step 2:

ACDANA

 

 

 

ACC:

Access code (Maximum 5 digits) assigned in AMNON.

 

 

Feature

 

 

 

Logon with ID code

 

 

Logon without ID code

 

 

Logoff

 

 

 

Ready Mode

 

 

Work Mode

 

 

Break Mode

 

 

Tally Code

 

 

Trunk Trouble

 

 

Day Mode Single

 

 

Day Mode All

 

 

Night Mode Single

 

 

Night Mode All

 

 

Permanent Work

 

ID:

Logon ID

*Valid for “Logon with ID” Feature

 

CODE:

Tally code

*Valid for “Tally Code” Feature

 

TYPE:

Break type

*Valid for “Break Mode” Feature

 

S-ANT:

Success Announcement or Tone

 

 

0 = Service Set Tone*

 

 

1-58 = Announcement No. programmed in AADT. Analog ACD position will be

 

 

connected to the announcement upon successful operation.

 

F-ANT:

Failure Announcement or Tone

 

 

0 = Reorder Tone*

 

 

1-58 = Announcement No. programmed in AADT. Analog ACD position will be

 

 

connected to the announcement upon failed operation.

Note: Valid since PBX software Series 7400 and ACD software Release 3.

Step 3:

ACDSPL - Assign the split data.

Step 4:

ACDPSN

 

 

Position Number: My line number for the analog agent Note

 

ACD -

My line number for the analog agent

 

Yes -

Analog agent position

Note: Position and ACD number same for Analog Agent.

NDA-24282 (E)

CHAPTER 5

 

Page 213

 

Revision 1.0

Page 232
Image 232
NEC 2400IMX system manual Acdana ACC, Code, Type, Ant