NEC 2400IMX system manual Mat, Maintenance Administration Terminal

GLOSSARY
Logon required	Specifies whether ID entry is required for an ACD position to gain access to the
	ACD system.
MAT	Maintenance Administration Terminal.
Maximum queue depth	The number of calls that can be placed in queue.
MIS	Management Information System.
MIS I/O port	Designates the I/O port(s) used for MIS.
PBX line	The My Line of an ACD position.
Pilot number	A number used for routing calls to a CCV or a Week Schedule.
Queue priority	Priority at which a trunk call is placed in queue to a split.
Route To	Defines the routing method for pilot number, such as CCV or Week Schedule. (See
	ACDCCV and ACDWS.)
Split	A hunt group of ACD positions.
Splits Allowed	Specifies which splits a position can take calls from.
Tenant	A software delineation between multiple groups that share a PBX or ACD system,
	e.g., multiple companies which share the same switch, or separate divisions of one
	company that share an ACD systems.
Tenant name	Name associated with the occupant or user of an ACD system.
Tenant number	Number associated with the occupant or user of an ACD system.
Transfer priority	Priority at which a transferred call will be handled.
Trunk group	Route number associated with ACD.
Week schedule	A schedule consisting of a list of CCVs to be used in routing calls when the Week
	Schedule method of routing has been designated. (See ACDWS, ACDPLT, and
	ACDCCV commands.)

APPENDIX A NDA-24282

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