NEC 2400IMX Splits Designates what splits are allowed All, or up, CCV list To be followed

FIELD VALUES FOR ACD SCREENS

Table B-1 Field Values for ACD Screens (7/8)

FIELD NAME	DESCRIPTION	VALUES	DEFAULT	REQUIRED
			SETTING	/OPTIONAL
Splits	Designates what splits are allowed.	All, or up
(ACDLOG)		to 4	All	required
		different
		splits
Splits allowed	Number of splits allowed to position.	1 ~ 250 or	1	required
(ACDPSN)		Any
Stranded calls	Designates the CCV index to use when recovering stranded	0 ~ 900	0	optional
CCV index	calls. (0 = not used.)
Successful	Specifies the announcement to be connected to an analog
feature	agent notifying that a feature activation was successful. (0 =
activation	none.)	0 ~ 58	0	optional
announcemen
t
Supervisor	Specifies whether this position is allowed to use supervisor	Allow/	Do Not
tally-oh codes	Tally-Oh codes.	Do Not		optional
			Allow
		Allow
Tenant name	Name printed at the top of reports.	up to 20	blank	optional
		characters
Tenant	Reference number for the tenant.	1 ~ 10	none	required
number
Transfer	Priority of a transferred call when presented to a pilot number.	1 (high) ~	15	required
priority		250 (low)
Transfer	Digits to be dialed for each “Transfer To” CCV step that
numbers	references this number. Only digits 0 ~ 9 are allowed. This is	up to 22	blank	optional
	only required when there is a “Transfer To” step referencing	digits
	it.
Trunk group	Name to be displayed when a call is answered at an ACD	up to 20	blank	optional
name	position.	characters
Trunk group	Number that references a trunk group (route).	1 ~ 254	1	required
number
Trunk circuits	Used for activating/deactivating the trunk’s circuits as ACD	1 ~ 255	1 to 1	required
	circuits (trunks).
Trunk priority	The priority used when queueing ACD trunk calls to a pilot	1 (high) ~	1	required
	number.	250 (low)
Week	A list of entries to be followed when a week schedule is used.	Time
schedule	Each entry consists of a start time and the CCV index and step	(HH:MM)
CCV list	to be followed.	CCV	none	optional
		index and
		step
		number
	NDA-24282			APPENDIX B
				Page 461
				Revision 1.0