NEC 2400IMX Pilot Number, Route to, Priority Trunk, Internal, Transferred, Start Description Amno

	ACDPLT: ASSIGNMENT OF ACD MONITOR NUMBER
3. Parameters
TENANT NUMBER:	Tenant Number (1 to 10)
PILOT NUMBER:	The number used for the pilot in ACD call routing
NAME:	Pilot Name, up to 20 characters.
ROUTE TO:	Week Schedule (1-10)
ROUTE TO:	CCV index number (1-900)
	CCV step number (1-20)
ALTERNATE NIGHT CCV: Night CCV Index and Step Number
PRIORITY
TRUNK:	Priority at which ACD trunk calls are queued (1 to 250).
INTERNAL:	Priority with which internal calls are queued (1 to 250).
TRANSFERRED:	Priority at which transferred calls are queued (1 to 250).

4.Assignment and Deletion Procedure

These flow diagrams show the procedure used to assign and delete ACD pilot data.

START DESCRIPTION

1

AMNO

1 Assign the monitored number.

2

ACDPLT

2 Assign the pilot number.

END

DESCRIPTION

START

1

ACDPLT

1 Delete the pilot number.

2

AMNO

2 Delete the pilot number from the monitored number table.

END

Figure 7-6 Assigning and Removing ACD Pilot Data
NDA-24282	CHAPTER 7
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