NEC 2400IMX system manual System Message 6 H BAD Call Notification NEC ESD, AUG 14

Models: 2400IMX

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SYSTEM MAINTENANCE

3.2.3MESSAGE DETAIL DATA OF SYSTEM MESSAGE “6-H”

ication D)

System Message 6-H: Bad Call Notification (ACD)

1. Print-out Format

 

SYSTEM MESSAGE 6 - H

 

 

 

 

 

 

BAD CALL NOTIFICATION

 

NEC - ESD

 

 

 

 

 

 

 

 

 

 

AUG 14 17:00

 

1: xx

xx

xx

xx

xx

xx

xx

xx

2:

xx

xx

xx

xx

xx

xx

xx

xx

 

1

2

3

4

5

6

7

8

 

9

10

11

12

13

14

15

16

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Print-out information (typical)

 

 

 

 

 

 

 

 

 

 

 

1

 

 

Bad Call Notification

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20=ACD trunk connection

 

 

 

 

 

 

 

2

 

 

ACD Trouble Kind

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

01=ACD trunk trouble key

 

 

 

 

 

 

 

 

 

 

 

 

 

14=ACD reset start

 

 

 

 

 

 

 

 

 

 

 

 

 

 

15=Insufficient ACD memory

 

 

 

 

 

 

 

 

 

 

 

 

16=Insufficient ACD call record

 

 

 

 

 

 

 

 

 

 

 

17=Excessive business station on ACD calls

 

 

 

 

 

 

 

 

 

18=Excessive calls queued

 

 

 

 

 

 

 

 

 

 

 

 

 

21=Unknown Pilot No. called

 

 

 

 

 

 

 

 

 

 

 

 

24=Illegal execution of ACD timeout procedure

 

 

 

 

 

 

 

 

 

30=ACD pointer error detection and recovery

 

 

 

 

 

 

 

 

 

33=ACDP reset completion

 

 

 

 

 

 

 

 

 

 

 

 

 

34=Call recovery failure on unknown Pilot No.

 

 

 

 

 

 

 

 

 

37=ACD Traffic (incoming) Capacity Over

Note

 

 

 

 

 

 

 

 

99=Illegal ACD processing - trace stored

 

 

 

 

Note: Since the PBX software Series 7300 and the ACD software release 2.

[When 2 = 01 (Hex)]

3 ~ 6 :Information on Calling Party

– Station

3 ~ 5 : My Line No. (Station)

6 : 00

– Trunk

3 ~ 4 : Route No.

5 ~ 6 : Trunk No.

7 ~ 8 :

00 00

9~ 12 :Information on Calling Party

Station

9~ 11 : Station No.

12 : 00

– Trunk

9~ 10 : Route No.

11 ~ 12 : Trunk No.

NDA-24282 (E)

CHAPTER 9

 

Page 441

 

Revision 1.0

Page 460
Image 460
NEC 2400IMX system manual System Message 6 H BAD Call Notification NEC ESD, AUG 14