SYSTEM MAINTENANCE

3.2 MESSAGE DETAIL DATA

This section describes the detailed information on the faults indicated by system messages (message detail data).

3.2.1MESSAGE DETAIL DATA OF SYSTEM MESSAGE “4-R”

System Message 4-R: TCP/IP Link Failure

1. Print-out Format

SYSTEM MESSAGE 4 - R

 

 

 

 

 

 

TCP/IP Link Failure

NEC - ESD

 

 

 

 

 

 

 

 

 

DEC 22

21:32

 

1: xx

xx

xx

xx

xx

xx

xx

xx

2: xx

xx

xx

xx

xx

xx

xx

xx

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Print-out information (typical)

When the PBX software Series 7300 and the ACD software R1 or earlier software are installed

1

Fault port number:

0-5

2

Communication Protocol:

03 = ETHER + TCP/IP

3

Error Code (ERR):

Refer to the table below

 

 

 

2 PROTOCOL

3 ERROR CODE

CONTENT OF FAULT

 

 

 

 

 

 

01

TCP Connection disconnected (Normal) Note 1

 

 

 

 

 

 

02

Reception of a text which cannot be analyzed Note 2

 

 

 

 

 

 

03~09

Not used

 

 

 

 

03

 

10 (0A)

TCP Connection disconnected (on the way) Note 2

 

 

 

 

 

11 (0B)

Transmission to PZ-PC19 (LANI) is disabled (Permanent) Note 2

(ETHER + TCP/IP)

 

 

12 (0C)

Abnormal UAP is detected by Heart Beat function

 

 

 

 

 

 

 

 

13 (0D)

Not used

 

 

 

 

 

 

14 (0E)

TCP/IP Connection Error (B-level Infinite Loop, etc.)

 

 

 

 

 

 

15 (0F) ~ 255 (FF)

Not used

 

 

 

 

Note 1: This error code shows that the Host (UAP) is down manually. The option not to output this detail message at some offices can be programmed using SYS1, INDEX864, b1 in ASYDL (Messages other than ERR = 01 are output when TCP connection disconnected is not output).

Note 2: This data is output when using PBX software Series 7300 or earlier. If installing PBX software Series 7300 or later, this information is output in the system message “26-V”.

CHAPTER 9

NDA-24282 (E)

Page 438

 

Revision 1.0

 

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NEC 2400IMX system manual System Message 4 R, Nec Esd, 03 = Ether + TCP/IP