NEC 2400IMX system manual Fusion Network with Multiple ACDPs Example

OFFICE DATA DESIGN

The followings are some example configurations of network providing multiple ACDPs. In this network, ACD incoming calls in a node can be terminated to any nodes depending on the setting. And also, call transfer is available for each other.

PBX ACDP

PBX ACDP

Fusion Network

PBX PBX ACDP

PBX PBX

Fusion Network

PBX PBX ACDP

PBX PBX

Fusion Network

1.System using “ACD Trunk in a Fusion Network”

2.Systems using “ACD Trunk in a Fusion Network” (non-ACD system + ACD stand-alone system + System using “Agent Anywhere”)

3.Systems using “ACD Trunk in a Fusion Network” + System using “Agent Anywhere”

Figure 5-3 Fusion Network with Multiple ACDPs (Example)

CHAPTER 5	NDA-24282 (E)
Page 190
Revision 1.0