Manuals
/
Xerox
/
Computer Equipment
/
All in One Printer
Xerox
5230A, 5225A
manual
CentreWare Internet Services 232
Models:
5230A
5225A
1
232
454
454
Download
454 pages
48.56 Kb
229
230
231
232
233
234
235
236
<
>
Troubleshooting
Specs
Install
Error codes
Password
Faults
Delayed Print
Login
System Administrator Settings
Maintenance
Page 232
Image 232
7 CentreWare Internet Services
232
Page 231
Page 233
Page 232
Image 232
Page 231
Page 233
Contents
User Guide
Products Subject To Ordinary Export Regulations
Products Subject To Supplementary Export Regulations
Table of Contents
Setups
Machine Status
Connectivity & Network Setup Port Settings
CentreWare Internet Services 149
Printer Environment Settings 233
Unix TCP/IP
Mail Environment Settings 275
Scanner Environment Settings 283
Authentication and Account Administration 315
Internet Fax 295
Server Fax 301
Security Encryption/Digital Signature 305
Problem Solving 349
Appendix 431
Index 445
Page
Xerox Welcome Center
Serial Number
Language Displayed on the Touch Screen
Conventions
Orientation
Long Edge Feed LEF
Text in Angle Brackets
Text in Square Brackets
Italic Typeface
Related Information Sources
Preparing Paper for Loading
Loading Paper
Trays 1 & 2/Two Tray Module Trays 3
High Capacity Tandem Tray Trays 3
Bypass Tray Tray
High Capacity Feeder Tray
Loading Paper
Auto Tray Switching
Envelope Tray
Storing and Handling Paper
Supported Paper Sizes and Types
Supported Paper Sizes
Paper Trays Standard Sizes
Available blank Not available
Output Trays/Duplex Module Standard Sizes
Tray Module Finisher
Supported Paper Types
Paper Trays Non-standard Sizes
Output Trays/Duplex Module Non-standard Sizes
Paper Trays
Output Trays/Duplex Module
Paper Type
Paper and Other Media
Cleaning the Machine
Ordering Supplies
Control Panel and Touch Screen
Document Glass and Document Feeder Glass
Document Feeder Rollers
Replacing the Drum Cartridge
Removing the Old Drum Cartridge
Inserting the New Drum Cartridge
Replacing the Toner Cartridge
Removing the Old Toner Cartridge
Loading Staples in the Integrated Office Finisher Optional
Inserting the New Toner Cartridge
Maintenance
Loading Staples in the Office Finisher LX Optional
Maintenance
Emptying the Hole Punch Waste Container Optional
Maintenance
Job Status
Job Status
Pop-up Menu
Active Jobs
Job Screen
Completed Jobs
Secure Print Jobs & More
Job Attributes
Show Child Jobs
Print this job History Report
Charge Print
Refresh
Go to
Document List
Private Charge Print
Secure Print
Select All
Print
Sample Set
Delayed Print
Public Mailbox
Document/Type
Stored Date
Undelivered Faxes
Resend Fax Screen
Address Book
Starting Rate
Machine Status
Machine Information
General Information
Paper Tray Status
Print Mode
Setup
PCL Emulation
Off-line
Overwrite Hard Disk
Password
Print Reports
Job Status/Activity Report
Copy Reports
Printer Reports
Scan Reports
Fax Reports
Reports
Job Template List
Fax Comments List
Job Counter Report
Mailbox List
Auditron Reports
Automatically Printed Reports/Lists
Faults
Fax Receiving Mode
Supplies
Manual Receive
Billing Information
Billing Information
User Account Billing Information
Setup
System Settings
Tools
Authentication/Security Settings
Accounting
Machine Status
Setting Procedure
Enter the System Administration Mode
Configure a Feature
Exit the System Administration Mode
Common Service Settings
System Settings
Main Menu on the Tools Screen
Machine Clock/Timers
Audio Tones
Screen/Button Settings
Screen Default at Power On
Service Screen Default
Service Screen After Auto Clear
Auto Display of Login Screen
Paper Tray Settings
Paper Tray Attributes on Setup Screen
Custom Paper Name / Color
Paper Tray Attributes
Tray 5 Paper Size Defaults
Auto Tray Switching Control
Paper Tray Attributes During Loading
Paper Tray Priority
Image Quality
Reports
Print Reports Button
Sided Report
Maintenance
Recipient on Activity Report
Finisher Adjustment
Initialize Hard Disk
Delete All Data
Software Options
Default Watermark Effect
Default Watermark
Watermark
Date Format
Other Settings
Default Print Paper Size
Paper Size Settings
Extended Tray Module
Auto Job Promotion
Document Glass Document Feeder Size Width Length
Setups
Tray 1
Tray 6 HCF Size Width Length
Tray 1 Configuration
Service Rep. Restricted Operation
Millimeters/Inches
Keyboard Input Restriction
Copy Defaults
Copy Service Settings
Copy Tab
Paper Supply
Reduce/Enlarge
Original Type
Lighten/Darken
Image Shift Side
Image Rotation
Image Rotation Direction
Original Orientation
Annotations Comment Position
Annotations Date Stamp
Annotations Apply Date Stamp To
Annotations Date Stamp Position
Copy Control
Original Size Defaults
Reduce/Enlarge Presets
Port Settings
Connectivity & Network Setup
Preset 1 to
NetWare
EtherTalk
Bonjour
Port
Protocol Settings
Machine’s E-mail Address/Host Name
Proxy Server Settings
Outgoing/Incoming E-mail Settings
Remote Authentication Server Settings
Smtp Server Settings
Authentication System Setup
Domain Filtering
Security Settings
Kerberos Server Settings
SMB Server Settings
SSL/TLS Settings
Mime Settings
IPSec Settings
Ieee 802.1x Settings
Mail Receive Protocol
Print Service Settings
Output Destination for E-mail
Allocate Memory
PostScript Memory
Job Ticket Memory WorkCentre 5225A/5230A
Receiving Buffer USB
Receiving Buffer SMB
Receiving Buffer NetWare
Receiving Buffer IPP
Receiving Buffer EtherTalk
Receiving Buffer Port
Print Area
Substitute Tray
Unregistered Forms
Print User ID
Banner Sheet
Banner Sheet Tray
Scan Service Settings
Scan Defaults
Color Scanning WorkCentre 5225A/5230A
File Format
Resolution
Contrast WorkCentre 5225A/5230A
Shadow Suppression WorkCentre 5225A/5230A
Color Space WorkCentre 5225A/5230A
Scan to PC Defaults
Output Size Defaults
Output Size 1 to
Saturation WorkCentre 5225A/5230A
Background Suppression Level WorkCentre 5225A/5230A
Shadow Suppression Level WorkCentre 5225A/5230A
Tiff Format
Screen Defaults
Fax Service Settings
Fax Defaults
Fax Control
Mixed Sized Originals Scan Mode
Re-enter Recipients
Re-enter Broadcast Recipients
Re-enter Speed Dial Recipients
Manual Send/Receive Default
Fax Receiving Mode
Sender ID
Save Undelivered Faxes
Mailbox Selector Setup
Pages Up On Receipt
Sided Printing
Reduce 8.5×11 SEF Original to A4 SEF
Output Destination Setup
Fax Received Options
Mailbox Receive Display Priority 1 to
Direct Fax
Local Terminal Information
Local Name
Internet Fax Control
Mail/Internet Fax Service Settings
Mail Control
Mail Sending When Search Failed
Maximum Data Size per E-mail WorkCentre 5225A/5230A
Maximum Total Data Size WorkCentre 5225A/5230A
Maximum Split Count WorkCentre 5225A/5230A
Mailbox/Stored Document Settings
Mailbox Service Settings
Stored Document Settings
Setup
Job Flow Service Settings
Create Mailbox
Mailbox Name
Check Mailbox Passcode
Delete Documents After Retrieval
Link Job Flow Sheet to Mailbox Screen
Stored Programming
Registering Operations with a Job Number
Create Job Flow Sheet
Create Job Flow Sheet Screen
Description
Keyword
Send as Fax
Send as Internet Fax
Create Job Flow Sheet Keyword
With Fax selected Description Default
Add Address Book Entry
Description Default
Refer to Add Fax Comment on
With Internet Fax selected Description Default
With E-mail selected Description
Create Fax Group Recipients
With Server selected Description
Add Fax Comment
Accounting
Paper Tray Attributes
Create/View User Accounts
User ID
User Name
Passcode
Reset Total Impressions
Reset User Account
Account Limit
User Role
Reset User Accounts
View Accounts
System Administrator’s Meter Copy Jobs
Accounting Type
Accounting Login Screen Settings
Fax Billing Data
Authentication/Security Settings
Auto Reset of User Billing Information
Copy Activity Report
Charge Rate per Unit
System Administrator Settings
Authentication
System Administrator’s Login ID
System Administrator’s Passcode
Login Type
Access Control
Device Access
Service Access
Reset User Accounts
Create Authorization Groups
Feature Access
Create/View User Accounts
User Details Setup
Allow user to disable active settings
Failed Access Log
Display Login Status
Charge / Private Print Settings
System Administrator Maximum Login Attempts
Passcode Policy
Job Status Default
Allow User to Disable Active Settings
Receive Control
Access To
Active Jobs View
Completed Jobs View
Hide Job Details
Number of Overwrites
Scheduled Image Overwrite
Setups 148
CentreWare Internet Services
Information Checklist
CentreWare Internet Services Environments
CentreWare Internet Services Installation
Installation Procedure
Network Communication Setup
When IPv4 Mode or Dual Stack is selected in step
When IPv6 Mode or Dual Stack is selected in step
Test Access
Selecting Transport Protocols
Screen Layout
Header Panel
Logo Panel
Category Name Services
Services
Main Panel
Services
Default User ID and Passcode
Status
General
Trays
Consumables
Output Destination
Consumables
SMart Kits
Jobs
Active Jobs
Job History List
Job History
Job History Group Parent Jobs
Count
Host Interface
Time Completed
Print
Error History
Job Submission
Feature Description
Job Templates
Scan
Templates
New Distribution Template
Distribution
Delete
Copy
Login Name
Fields Default Value Optional Add
File
Destination Edit
Network Color Scanning
Scanning WorkCentre 5225A/5230A Sided
Scanning Original Type
Color Scanning WorkCentre 5225A/5230A
Settings WorkCentre 5222/5225 5230 Image Options
WorkCentre 5225A/5230A Resolution
Advanced Lighten/Darken
WorkCentre 5225A/5230A Background
Adjustment Orientation Original Size
Layout Original
Reduce
Enlarge Output Size
Filing Document
Options Name Document
Format Edit
Document Name
Network Optimized for
Mailbox
Mailbox Document List
Retrieve
Edit Mailbox
Job Flow Sheets
Mailbox Setup
Job Flow Sheets List
Job Flow Sheets Common Attributes
Print
Send as Fax
Send as Internet Fax
Send as E-mail
FTP Transfer
SMB Transfer
Shared Name
Properties
Properties Features
Feature Setting items
Configuration Overview Connectivity and Printing
Services
Configuration Overview Services
Mappings on
Administrator’s E-mail Address
General Setup Configuration
Machine Model
Serial Number
General Setup Paper Settings Paper Type
Power Time to Low Power Mode Saver/Energy
Saver Settings
Time to Sleep Mode
Feature Setting items
General Setup Cloning
View Feature Details
Hide Feature Details
Install Clone File
General Setup Alert Notification
General Setup SMart
ESolutions
Registration
Meter Assistant
WSD
Connectivity Physical Ethernet Connections
Protocols EtherTalk
Connectivity Protocols NetWare
SLP
Connectivity Protocols
TCP/IP
Connectivity Protocols TCP/IP
DHCP/DDNS
Connectivity Protocol Snmp Configuration
Connectivity Protocols Snmp Configuration
Connectivity Protocols Snmp Configuration
Microsoft Networking
Connectivity Protocols Microsoft Networking
Connectivity Protocols Smtp Server
Ldap
Connectivity Protocols Ldap
POP3 Setup
Connectivity Protocols Ldap
Connectivity Protocols Http
WebDAV
UPnP Discovery
Bonjour
Services Printing Print Mode
Language Emulations
Services Printing Language Emulation
PCL
Services Printing Language Emulation
204
Services Mail
Defaults
Public Address Book
Services Mail Default
Internet Fax
Fax
Fax Repository Setup
Services Fax
Fax Received Options
Services Network General Scanning
Services Network File Repository Setup Scanning
Default Template
Validation Servers
Scan Template Management
Services Network Advanced Scanning
Services Scan to Home
Software Upgrades
Manual Upgrade
Xerox Services Xerox Communication Server
Services Xerox Services
Custom Validation Options Services
Custom Services
Accounting Xerox Standard Manage Accounting
Accounting
Accounting Xerox Standard
Group Accounts
Accounting Xerox Standard
Configuration Accounting Type
Verify User Details
Verify User Details for Printer/Direct Fax Jobs
Customize User Prompts
Configuration
218
Accounting Accounting Login Screen Settings
Configuration Authentication Configuration
Security Authentication
Authentication Required
Security Authentication Authentication Configuration
Device Default State Configuration
Setup
Failed Access Log
Security Create Create Authorization Groups
Authorization Setup
Remote Authentication System
Groups
Security Remote SMB Server Authentication
Security IP Filtering
Unbounded
Port
5225A/5230A Unbounded Port
Security Machine Digital Upload Signed Certificate
IKE Authentication Method
Security IP Sec
Shared Key
Verify Shared Key
Security Certificate Certificate Order Management
Display the list
Enable Ieee
Authentication Method
Login Name Device Name
Retype Password
Security Settings
System Administrator
Support
Phone Number
Location
Services Phone Number
Xerox Support
Customer Support Phone Number
Supply Phone Number
CentreWare Internet Services 232
Quick Network Setup Dhcp
Prerequisites for Quick Network Setup Using TCP/IP
Configuring an IP Address via Dhcp
Procedure for Quick Network Setup Using TCP/IP
Quick Network Setup Static IP
Windows TCP/IP
NetWare
Information Checklist
NetWare Environments
NetWare Installation
Installation Procedure
Target computers
IPX/SPX frame types
Network Communication Setup
NetWare Setup
Computer Setup
Test Print
Computer Setup
NetWare Setup
Test Print
Unix TCP/IP
Unix TCP/IP Environments
Unix TCP/IP Installation
Interface
242
Print language/mode/logical printer
Workstation Setup
Printer Name Print Language/Mode/Logical Printer
Solaris
SunOS
IP address tab PrinterName
Using the Command Window TTY Method
HP-UX
Using the System Administrator Manager SAM GUI Method
Printing
Solaris/HP-UX
Job number
Print lpr
Parameter
Delete lprm
Printer Status
+interval
Examples
Option
Function
Selecting a paper tray
Parameter Description
Selecting a paper type
Selecting a paper output tray
Specifying double-sided printing
Specifying paper size and double-sided printing
Specifying collation
Specifying stapling
Specifying the print mode
Printing
EtherTalk
EtherTalk Environments
EtherTalk Installation
Workstation Setup
Microsoft Networking
SMB Environments
SMB Installation
Connection Protocol
Install the print driver on the computer
262
TCP/IP LPD or Port9100
TCP/IP LPD or Port9100 Installation
TCP/IP LPD or Port9100 Environments
265
266
USB Port
USB Port Installation
USB Port Communication Setup
USB Port Communication Setup
USB Port Environment
Auto Eject Time Adobe Communication Protocol
IPP Internet Printing Protocol
IPP Environment
IPP Installation
272
Computer Setup
Test Print
Printer Environment Settings 274
Scan to E-mail Mail Print Mail Notification Service
Mail Overview
Notify Job End by E-mail
Mail Installation
Correspondent Specifications
Mail Environments
System Requirements
278
Mail Setting Setup
Test Mail
Scan to E-mail
281
Mail Environment Settings 282
Scanning Overview
Scanning with the machine
Scan to E-mail Setup
Prerequisites for Scan to E-mail Setup
Data to Set Up E-mail Install Comments Requirement
Scanning Process
Procedure for Scan to E-mail Setup
Scan to Mailbox Setup
Scan to E-mail Troubleshooting
Prerequisites for Scan to Mailbox Setup
Symptom Possible Cause Resolution/Validation
Data to Set Up Scan to Install Comments Mailbox Requirement
Network Scanning Setup
Prerequisites for Network Scanning Setup
Scan to Home Setup
Procedure for Network Scanning Setup
Procedures for Scan to Home Setup
Prerequisites for Scan to Home Setup
At Your Workstation
Prerequisites for Scan to PC Setup FTP
Scan to PC Setup FTP
Data to Set Up Scan to PC Install Comments
Procedure for Scan to PC Setup FTP
Scan to PC Setup SMB
Prerequisites for Scan to PC Setup SMB
Job Flow Service Setup
Procedure for Scan to PC Setup SMB
294
Internet Fax
Internet Fax Overview
Internet Fax Environments
Internet Fax Installation
Test Internet Fax
Internet Fax Installation
298
Test Internet Fax
300
Server Fax Overview
Server Fax Environments
Server Fax Installation
Fax Server Installation and Configuration
Fax Server Installation and Configuration
Test Server Fax Transmission
Machine Configuration
Test Server Fax Transmission
Types of Encryption/Digital Signature Services Available
Security Encryption/Digital Signature
Configuration of Https SSL/TLS Communication Encryption
Installation Overview
Configuration on the Machine
Mail Encryption/Digital Signature
Configuring Certificates with CentreWare Internet Services
Configuration on a Computer
Configuration of E-mail Encryption/Digital Signature
Page
No settings are required on a recipient computer
Supported E-mail Applications
312
Configuration of IPsec
To enable IPsec
314
Overview of Authentication
Users Controlled by Authentication
Types of Authentication
Authenticated Users with System Administrator Privileges
Authenticated Users with Account Administrator Privileges
Unauthenticated Users
Local Access
Functions Controlled by Authentication
Xerox Secure Access
Remote Access
Authentication for Job Flow Sheets and Mailboxes
CentreWare Internet Services
System Administrator Shared Job Flow Sheet
Job Flow Sheet Types
Generally Shared Job Flow Sheet
Mailbox Job Flow Sheet
Created using Create Mailbox on the Setup screen
When the Authentication Feature is Not Enabled
Created using Create Job Flow Sheet on the Setup screen
When the Authentication Feature is Enabled
Authenticated Users Job Flow Operations
System Administrator Job Flow Operations
System Administrator Shared Mailbox
Types of Mailboxes
Personal Mailbox
General Users System Administrator Mailbox
Operations
Generally
Personal
Owner Other
Authenticated Users Mailbox Operations
System Administrator Mailbox Operations
Job
Linking Job Flow Sheets to Mailboxes
General Users
Job Flow Shared by
Mailbox System Administrator Job Flow
Owner Other Trator
Types of Account Administration
Overview of Account Administration
Management Features and Services
Restricted Use
Account
Per Account
Accounting
Restrictions on Use Corresponding
Service Accounting
Limit
Account Manageable Jobs
Jobs that Can be Managed for Each Service
Items
Account User Jobs
Manageable Items
Document Manageable Items
Account Services Information
Scan
Xerox Standard Accounting
Installation Checklist
Overview
Enabling Xerox Standard Accounting from Internet Services
Creating a User Account and Setting Usage Limits
Creating a Group Account
At Your Computer
Maximum Usage Limits and Resetting Individual Usage Limits
Using XSA at the machine
To Reset User Limits
At the Machine
Printing a Usage Report
Resetting Usage Data
Enabling XSA in your Print Drivers
802.1x Authentication
To Restore Settings or Clone Settings to another Machine
Configuring 802.1x with CentreWare Internet Services
To make a Back-up file
Local Machine Authentication Setup
Preparations
Remote Authentication Setup
Configuring Remote Authentication for Kerberos Windows
Configuring Remote Authentication for Kerberos Solaris
Configuring Remote Authentication for SMB
Configuring Remote Authentication for Ldap
Ldap Authentication
Ldap Group Access
Ldap User Mappings
Custom Filters
Network Authentication Setup
Enabling Network Authentication
Xerox Secure Access Setup
Secure Access and Accounting
Information Checklist
Enabling the Accounting Option in Workstation Print Drivers
Enabling Specific Xerox Secure Access Settings
Adding the Secure Access to the Server
Using Secure Access
348
Problem Solving
Fault Clearance Procedure
Paper Jams
351
352
Green Lever A1
Paper Jams in Cover a
Green Lever A2
Paper Jams in Cover B
Paper Jams in Cover C
Paper Jams in Cover E
Paper Jams in the High Capacity Tandem Tray Optional
Tray
Paper Jams in Tray 5 Bypass
Paper Jams in the Duplex Module Cover D Optional
Paper Jams in the High Capacity Feeder Optional
At the Exit of Tray
Under the Top Cover of Tray
Paper Jams in the Integrated Office Finisher Optional
Paper Jams in the Office Finisher LX Optional
Integrated Office Finisher Top Cover
Office Finisher LX Top Cover
Office Finisher LX Transport Cover F
Document Jams
Stapler Faults
Staple Jams in the Integrated Office Finisher Optional
Staple Jams in the Office Finisher LX Optional
Lever R1
365
Common Problems
Symptom Recommendation
Symptom Recommendation
368
Symptom Recommendation
Problem Solving Procedure
Network-related Problems
Troubleshooting
When the document cannot be deleted from the printer window
When printing fails Cause Confirmation Method Action
Cause Confirmation Method Action
Other Problem Action
Machine settings
Client settings
When the machine is switched off
Printing using an SMB environment
When printing
Authentication using SMB
When printing fails
NetWare
Cause Confirmation Method Action
When there is no notification of error
Unix
378
TCP/IP
This section explains the restrictions for TCP/IP
Problem Cause Action
EtherTalk
Bonjour
Name Change Rules
Zone Name
Bonjour operating environment
CentreWare Internet Services
Problem Confirmation Method Action
Scanning Services
When retrieving a document from a mailbox
When polling from another fax machine
Using Tiff files
Network access in an SMB environment
Mail Services
Internet/Intranet Connection
When you cannot connect to a web server
Problem Action
Internet/Intranet connections
Authentication
Connection to External Applications Custom Services
IPv6 Addresses
Scanning
Fault Codes
Code Description and Remedy
Code Description and Remedy
392
Code Description and Remedy
394
Code Description and Remedy
396
Code Description and Remedy
398
Code Description and Remedy
400
401
402
Code Description and Remedy
404
Code Description and Remedy
406
Code Description and Remedy
408
Code Description and Remedy
410
Code Description and Remedy
412
Code Description and Remedy
414
Code Description and Remedy
416
Code Description and Remedy
418
Code Description and Remedy
420
Code Description and Remedy
422
Code Description and Remedy
424
Code Description and Remedy
426
Code Description and Remedy
Screen Messages
Message Description and Remedy
429
Problem Solving 430
Specifications
Machine Specifications
First Copy Out Time
Warm-up Time
Document Glass
Document Feeder
Paper Supply
Paper Output
Envelope Tray
Center Tray
Left Side Tray
Electrical Specifications
Power Consumption
Office Finisher LX
Frequency
Specifications for the Fax Service
PCL Emulation
Emulation Parameters
Parameter Value
438
439
Prepare for the Upgrade
Machine Software Upgrade
Parameter Item No Value
Xerox Extensible Interface Platform Xeip
Configuring Xeip
443
Appendix 444
Index
Numerics
446
447
448
449
450
451
452
453
454
Top
Page
Image
Contents