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Xerox 5230A, 5225A manual Staple Jams in the Office Finisher LX Optional, Lever R1

Models: 5230A 5225A

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15Problem Solving

6.Pull down the front lever on the staple cartridge until it clicks into place.

7.Return the staple cartridge to its original position.

8. Close the front cover of the Integrated Office Finisher.

If the staples cannot be removed after carrying out the above procedures, contact your Xerox Welcome Center.

Staple Jams in the Office Finisher LX (Optional)

The following describes how to clear staple jams when the Office Finisher LX (optional) is installed.

1.Make sure that the machine has stopped, and then open the front cover on the Office Finisher LX.

2. Hold the staple cartridge by Lever R1, and slide the cartridge rightward.

Lever R1

3.Hold the staple cartridge by the orange lever, and lift up to remove the cartridge. Check the inside of the Office Finisher LX for any remaining staples.

Orange Lever

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Image 364

Xerox 5230A, 5225A manual Staple Jams in the Office Finisher LX Optional, Lever R1

Contents

User Guide Products Subject To Ordinary Export Regulations Products Subject To Supplementary Export RegulationsTable of Contents Setups Machine StatusConnectivity & Network Setup Port Settings CentreWare Internet Services 149 Printer Environment Settings 233 Unix TCP/IPMail Environment Settings 275 Scanner Environment Settings 283Authentication and Account Administration 315 Internet Fax 295Server Fax 301 Security Encryption/Digital Signature 305Problem Solving 349 Appendix 431 Index 445Page Xerox Welcome Center Serial NumberLanguage Displayed on the Touch Screen ConventionsOrientation Long Edge Feed LEFText in Angle Brackets Text in Square BracketsItalic Typeface Related Information Sources Preparing Paper for Loading Loading PaperTrays 1 & 2/Two Tray Module Trays 3 High Capacity Tandem Tray Trays 3 Bypass Tray Tray High Capacity Feeder Tray Loading Paper Auto Tray Switching Envelope TrayStoring and Handling Paper Supported Paper Sizes and TypesSupported Paper Sizes Paper Trays Standard SizesAvailable blank Not available Output Trays/Duplex Module Standard Sizes Tray Module FinisherSupported Paper Types Paper Trays Non-standard SizesOutput Trays/Duplex Module Non-standard Sizes Paper TraysOutput Trays/Duplex Module Paper TypePaper and Other Media Cleaning the Machine Ordering SuppliesControl Panel and Touch Screen Document Glass and Document Feeder GlassDocument Feeder Rollers Replacing the Drum CartridgeRemoving the Old Drum Cartridge Inserting the New Drum Cartridge Replacing the Toner Cartridge Removing the Old Toner Cartridge Loading Staples in the Integrated Office Finisher OptionalInserting the New Toner Cartridge Maintenance Loading Staples in the Office Finisher LX Optional Maintenance Emptying the Hole Punch Waste Container Optional Maintenance Job Status Job StatusPop-up Menu Active JobsJob Screen Completed Jobs Secure Print Jobs & More Job AttributesShow Child Jobs Print this job History ReportCharge Print RefreshGo to Document ListPrivate Charge Print Secure PrintSelect All PrintSample Set Delayed Print Public MailboxDocument/Type Stored DateUndelivered Faxes Resend Fax ScreenAddress Book Starting RateMachine Status Machine InformationGeneral Information Paper Tray StatusPrint Mode SetupPCL Emulation Off-lineOverwrite Hard Disk PasswordPrint Reports Job Status/Activity Report Copy ReportsPrinter Reports Scan ReportsFax Reports ReportsJob Template List Fax Comments ListJob Counter Report Mailbox ListAuditron Reports Automatically Printed Reports/Lists Faults Fax Receiving ModeSupplies Manual ReceiveBilling Information Billing InformationUser Account Billing Information Setup System SettingsTools Authentication/Security Settings AccountingMachine Status Setting Procedure Enter the System Administration ModeConfigure a Feature Exit the System Administration ModeCommon Service Settings System SettingsMain Menu on the Tools Screen Machine Clock/Timers Audio Tones Screen/Button Settings Screen Default at Power On Service Screen DefaultService Screen After Auto Clear Auto Display of Login ScreenPaper Tray Settings Paper Tray Attributes on Setup ScreenCustom Paper Name / Color Paper Tray AttributesTray 5 Paper Size Defaults Auto Tray Switching ControlPaper Tray Attributes During Loading Paper Tray PriorityImage Quality ReportsPrint Reports Button Sided Report MaintenanceRecipient on Activity Report Finisher Adjustment Initialize Hard DiskDelete All Data Software OptionsDefault Watermark Effect Default WatermarkWatermark Date FormatOther Settings Default Print Paper Size Paper Size SettingsExtended Tray Module Auto Job PromotionDocument Glass Document Feeder Size Width Length Setups Tray 1 Tray 6 HCF Size Width Length Tray 1 Configuration Service Rep. Restricted OperationMillimeters/Inches Keyboard Input RestrictionCopy Defaults Copy Service SettingsCopy Tab Paper Supply Reduce/EnlargeOriginal Type Lighten/DarkenImage Shift Side Image RotationImage Rotation Direction Original OrientationAnnotations Comment Position Annotations Date StampAnnotations Apply Date Stamp To Annotations Date Stamp PositionCopy Control Original Size Defaults Reduce/Enlarge PresetsPort Settings Connectivity & Network SetupPreset 1 to NetWare EtherTalkBonjour PortProtocol Settings Machine’s E-mail Address/Host Name Proxy Server Settings Outgoing/Incoming E-mail Settings Remote Authentication Server Settings Smtp Server SettingsAuthentication System Setup Domain FilteringSecurity Settings Kerberos Server SettingsSMB Server Settings SSL/TLS SettingsMime Settings IPSec Settings Ieee 802.1x SettingsMail Receive Protocol Print Service SettingsOutput Destination for E-mail Allocate Memory PostScript MemoryJob Ticket Memory WorkCentre 5225A/5230A Receiving Buffer USBReceiving Buffer SMB Receiving Buffer NetWareReceiving Buffer IPP Receiving Buffer EtherTalk Receiving Buffer PortPrint Area Substitute TrayUnregistered Forms Print User IDBanner Sheet Banner Sheet TrayScan Service Settings Scan DefaultsColor Scanning WorkCentre 5225A/5230A File FormatResolution Contrast WorkCentre 5225A/5230AShadow Suppression WorkCentre 5225A/5230A Color Space WorkCentre 5225A/5230AScan to PC Defaults Output Size Defaults Output Size 1 toSaturation WorkCentre 5225A/5230A Background Suppression Level WorkCentre 5225A/5230AShadow Suppression Level WorkCentre 5225A/5230A Tiff FormatScreen Defaults Fax Service SettingsFax Defaults Fax Control Mixed Sized Originals Scan Mode Re-enter RecipientsRe-enter Broadcast Recipients Re-enter Speed Dial RecipientsManual Send/Receive Default Fax Receiving ModeSender ID Save Undelivered FaxesMailbox Selector Setup Pages Up On ReceiptSided Printing Reduce 8.5×11 SEF Original to A4 SEFOutput Destination Setup Fax Received OptionsMailbox Receive Display Priority 1 to Direct FaxLocal Terminal Information Local NameInternet Fax Control Mail/Internet Fax Service Settings Mail Control Mail Sending When Search Failed Maximum Data Size per E-mail WorkCentre 5225A/5230AMaximum Total Data Size WorkCentre 5225A/5230A Maximum Split Count WorkCentre 5225A/5230AMailbox/Stored Document Settings Mailbox Service SettingsStored Document Settings Setup Job Flow Service SettingsCreate Mailbox Mailbox NameCheck Mailbox Passcode Delete Documents After RetrievalLink Job Flow Sheet to Mailbox Screen Stored ProgrammingRegistering Operations with a Job Number Create Job Flow Sheet Create Job Flow Sheet Screen Description KeywordSend as Fax Send as Internet FaxCreate Job Flow Sheet Keyword With Fax selected Description DefaultAdd Address Book Entry Description Default Refer to Add Fax Comment onWith Internet Fax selected Description Default With E-mail selected DescriptionCreate Fax Group Recipients With Server selected DescriptionAdd Fax Comment AccountingPaper Tray Attributes Create/View User Accounts User IDUser Name PasscodeReset Total Impressions Reset User AccountAccount Limit User RoleReset User Accounts View AccountsSystem Administrator’s Meter Copy Jobs Accounting TypeAccounting Login Screen Settings Fax Billing DataAuthentication/Security Settings Auto Reset of User Billing InformationCopy Activity Report Charge Rate per UnitSystem Administrator Settings AuthenticationSystem Administrator’s Login ID System Administrator’s PasscodeLogin Type Access ControlDevice Access Service AccessReset User Accounts Create Authorization GroupsFeature Access Create/View User AccountsUser Details Setup Allow user to disable active settingsFailed Access Log Display Login StatusCharge / Private Print Settings System Administrator Maximum Login AttemptsPasscode Policy Job Status Default Allow User to Disable Active SettingsReceive Control Access To Active Jobs ViewCompleted Jobs View Hide Job DetailsNumber of Overwrites Scheduled Image OverwriteSetups 148 CentreWare Internet Services Information ChecklistCentreWare Internet Services Environments CentreWare Internet Services InstallationInstallation Procedure Network Communication SetupWhen IPv4 Mode or Dual Stack is selected in step When IPv6 Mode or Dual Stack is selected in stepTest Access Selecting Transport Protocols Screen LayoutHeader Panel Logo PanelCategory Name Services ServicesMain Panel Services Default User ID and Passcode StatusGeneral TraysConsumables Output DestinationConsumables SMart KitsJobs Active JobsJob History List Job HistoryJob History Group Parent Jobs CountHost Interface Time CompletedPrint Error HistoryJob Submission Feature Description Job Templates ScanTemplates New Distribution Template DistributionDelete CopyLogin Name Fields Default Value Optional AddFile Destination EditNetwork Color Scanning Scanning WorkCentre 5225A/5230A SidedScanning Original Type Color Scanning WorkCentre 5225A/5230ASettings WorkCentre 5222/5225 5230 Image Options WorkCentre 5225A/5230A ResolutionAdvanced Lighten/Darken WorkCentre 5225A/5230A BackgroundAdjustment Orientation Original Size Layout OriginalReduce Enlarge Output SizeFiling Document Options Name DocumentFormat Edit Document NameNetwork Optimized for Mailbox Mailbox Document ListRetrieve Edit Mailbox Job Flow Sheets Mailbox SetupJob Flow Sheets List Job Flow Sheets Common Attributes PrintSend as Fax Send as Internet FaxSend as E-mail FTP TransferSMB Transfer Shared NameProperties Properties Features Feature Setting itemsConfiguration Overview Connectivity and Printing ServicesConfiguration Overview Services Mappings onAdministrator’s E-mail Address General Setup ConfigurationMachine Model Serial NumberGeneral Setup Paper Settings Paper Type Power Time to Low Power Mode Saver/EnergySaver Settings Time to Sleep ModeFeature Setting items General Setup Cloning View Feature DetailsHide Feature Details Install Clone FileGeneral Setup Alert Notification General Setup SMart ESolutionsRegistration Meter AssistantWSD Connectivity Physical Ethernet Connections Protocols EtherTalkConnectivity Protocols NetWare SLPConnectivity Protocols TCP/IPConnectivity Protocols TCP/IP DHCP/DDNSConnectivity Protocol Snmp Configuration Connectivity Protocols Snmp Configuration Connectivity Protocols Snmp Configuration Microsoft NetworkingConnectivity Protocols Microsoft Networking Connectivity Protocols Smtp Server LdapConnectivity Protocols Ldap POP3 Setup Connectivity Protocols LdapConnectivity Protocols Http WebDAV UPnP DiscoveryBonjour Services Printing Print Mode Language EmulationsServices Printing Language Emulation PCLServices Printing Language Emulation 204 Services Mail DefaultsPublic Address Book Services Mail DefaultInternet Fax Fax Fax Repository Setup Services FaxFax Received Options Services Network General Scanning Services Network File Repository Setup Scanning Default TemplateValidation Servers Scan Template ManagementServices Network Advanced Scanning Services Scan to Home Software UpgradesManual Upgrade Xerox Services Xerox Communication ServerServices Xerox Services Custom Validation Options ServicesCustom Services Accounting Xerox Standard Manage AccountingAccounting Accounting Xerox StandardGroup Accounts Accounting Xerox Standard Configuration Accounting Type Verify User DetailsVerify User Details for Printer/Direct Fax Jobs Customize User PromptsConfiguration 218 Accounting Accounting Login Screen Settings Configuration Authentication Configuration Security AuthenticationAuthentication Required Security Authentication Authentication Configuration Device Default State ConfigurationSetup Failed Access LogSecurity Create Create Authorization Groups Authorization SetupRemote Authentication System GroupsSecurity Remote SMB Server Authentication Security IP Filtering UnboundedPort 5225A/5230A Unbounded PortSecurity Machine Digital Upload Signed Certificate IKE Authentication Method Security IP SecShared Key Verify Shared KeySecurity Certificate Certificate Order Management Display the listEnable Ieee Authentication MethodLogin Name Device Name Retype PasswordSecurity Settings System Administrator SupportPhone Number LocationServices Phone Number Xerox SupportCustomer Support Phone Number Supply Phone NumberCentreWare Internet Services 232 Quick Network Setup Dhcp Prerequisites for Quick Network Setup Using TCP/IPConfiguring an IP Address via Dhcp Procedure for Quick Network Setup Using TCP/IPQuick Network Setup Static IP Windows TCP/IP NetWare Information ChecklistNetWare Environments NetWare Installation Installation ProcedureTarget computers IPX/SPX frame typesNetwork Communication Setup NetWare SetupComputer Setup Test PrintComputer Setup NetWare SetupTest Print Unix TCP/IP Unix TCP/IP Environments Unix TCP/IP InstallationInterface 242 Print language/mode/logical printer Workstation SetupPrinter Name Print Language/Mode/Logical Printer Solaris SunOS IP address tab PrinterNameUsing the Command Window TTY Method HP-UXUsing the System Administrator Manager SAM GUI Method Printing Solaris/HP-UXJob number Print lprParameter Delete lprmPrinter Status +interval ExamplesOption FunctionSelecting a paper tray Parameter DescriptionSelecting a paper type Selecting a paper output traySpecifying double-sided printing Specifying paper size and double-sided printing Specifying collationSpecifying stapling Specifying the print modePrinting EtherTalk EtherTalk EnvironmentsEtherTalk Installation Workstation SetupMicrosoft Networking SMB Environments SMB InstallationConnection Protocol Install the print driver on the computer 262 TCP/IP LPD or Port9100 TCP/IP LPD or Port9100 Installation TCP/IP LPD or Port9100 Environments265 266 USB Port USB Port Installation USB Port Communication SetupUSB Port Communication Setup USB Port EnvironmentAuto Eject Time Adobe Communication Protocol IPP Internet Printing Protocol IPP EnvironmentIPP Installation 272 Computer Setup Test PrintPrinter Environment Settings 274 Scan to E-mail Mail Print Mail Notification Service Mail OverviewNotify Job End by E-mail Mail Installation Correspondent SpecificationsMail Environments System Requirements278 Mail Setting Setup Test Mail Scan to E-mail281 Mail Environment Settings 282 Scanning Overview Scanning with the machineScan to E-mail Setup Prerequisites for Scan to E-mail SetupData to Set Up E-mail Install Comments Requirement Scanning ProcessProcedure for Scan to E-mail Setup Scan to Mailbox Setup Scan to E-mail TroubleshootingPrerequisites for Scan to Mailbox Setup Symptom Possible Cause Resolution/ValidationData to Set Up Scan to Install Comments Mailbox Requirement Network Scanning Setup Prerequisites for Network Scanning SetupScan to Home Setup Procedure for Network Scanning SetupProcedures for Scan to Home Setup Prerequisites for Scan to Home SetupAt Your Workstation Prerequisites for Scan to PC Setup FTP Scan to PC Setup FTPData to Set Up Scan to PC Install Comments Procedure for Scan to PC Setup FTP Scan to PC Setup SMBPrerequisites for Scan to PC Setup SMB Job Flow Service Setup Procedure for Scan to PC Setup SMB294 Internet Fax Internet Fax OverviewInternet Fax Environments Internet Fax InstallationTest Internet Fax Internet Fax Installation 298 Test Internet Fax 300 Server Fax Overview Server Fax EnvironmentsServer Fax Installation Fax Server Installation and ConfigurationFax Server Installation and Configuration Test Server Fax TransmissionMachine Configuration Test Server Fax Transmission Types of Encryption/Digital Signature Services Available Security Encryption/Digital SignatureConfiguration of Https SSL/TLS Communication Encryption Installation OverviewConfiguration on the Machine Mail Encryption/Digital SignatureConfiguring Certificates with CentreWare Internet Services Configuration on a ComputerConfiguration of E-mail Encryption/Digital Signature Page No settings are required on a recipient computer Supported E-mail Applications 312 Configuration of IPsec To enable IPsec314 Overview of Authentication Users Controlled by AuthenticationTypes of Authentication Authenticated Users with System Administrator PrivilegesAuthenticated Users with Account Administrator Privileges Unauthenticated UsersLocal Access Functions Controlled by AuthenticationXerox Secure Access Remote Access Authentication for Job Flow Sheets and MailboxesCentreWare Internet Services System Administrator Shared Job Flow Sheet Job Flow Sheet TypesGenerally Shared Job Flow Sheet Mailbox Job Flow SheetCreated using Create Mailbox on the Setup screen When the Authentication Feature is Not EnabledCreated using Create Job Flow Sheet on the Setup screen When the Authentication Feature is Enabled Authenticated Users Job Flow Operations System Administrator Job Flow OperationsSystem Administrator Shared Mailbox Types of MailboxesPersonal Mailbox General Users System Administrator MailboxOperations Generally PersonalOwner Other Authenticated Users Mailbox Operations System Administrator Mailbox OperationsJob Linking Job Flow Sheets to MailboxesGeneral Users Job Flow Shared by Mailbox System Administrator Job FlowOwner Other Trator Types of Account Administration Overview of Account AdministrationManagement Features and Services Restricted Use AccountPer Account AccountingRestrictions on Use Corresponding Service AccountingLimit Account Manageable Jobs Jobs that Can be Managed for Each ServiceItems Account User Jobs Manageable ItemsDocument Manageable Items Account Services InformationScan Xerox Standard Accounting Installation ChecklistOverview Enabling Xerox Standard Accounting from Internet Services Creating a User Account and Setting Usage LimitsCreating a Group Account At Your ComputerMaximum Usage Limits and Resetting Individual Usage Limits Using XSA at the machineTo Reset User Limits At the MachinePrinting a Usage Report Resetting Usage DataEnabling XSA in your Print Drivers 802.1x Authentication To Restore Settings or Clone Settings to another MachineConfiguring 802.1x with CentreWare Internet Services To make a Back-up fileLocal Machine Authentication Setup PreparationsRemote Authentication Setup Configuring Remote Authentication for Kerberos Windows Configuring Remote Authentication for Kerberos SolarisConfiguring Remote Authentication for SMB Configuring Remote Authentication for LdapLdap Authentication Ldap Group AccessLdap User Mappings Custom FiltersNetwork Authentication Setup Enabling Network AuthenticationXerox Secure Access Setup Secure Access and AccountingInformation Checklist Enabling the Accounting Option in Workstation Print DriversEnabling Specific Xerox Secure Access Settings Adding the Secure Access to the Server Using Secure Access348 Problem Solving Fault Clearance ProcedurePaper Jams 351 352 Green Lever A1 Paper Jams in Cover aGreen Lever A2 Paper Jams in Cover B Paper Jams in Cover C Paper Jams in Cover EPaper Jams in the High Capacity Tandem Tray Optional TrayPaper Jams in Tray 5 Bypass Paper Jams in the Duplex Module Cover D OptionalPaper Jams in the High Capacity Feeder Optional At the Exit of TrayUnder the Top Cover of Tray Paper Jams in the Integrated Office Finisher Optional Paper Jams in the Office Finisher LX OptionalIntegrated Office Finisher Top Cover Office Finisher LX Top CoverOffice Finisher LX Transport Cover F Document Jams Stapler Faults Staple Jams in the Integrated Office Finisher Optional Staple Jams in the Office Finisher LX Optional Lever R1365 Common Problems Symptom RecommendationSymptom Recommendation 368 Symptom Recommendation Problem Solving Procedure Network-related ProblemsTroubleshooting When the document cannot be deleted from the printer window When printing fails Cause Confirmation Method ActionCause Confirmation Method Action Other Problem Action Machine settingsClient settings When the machine is switched offPrinting using an SMB environment When printingAuthentication using SMB When printing fails NetWareCause Confirmation Method Action When there is no notification of error Unix 378 TCP/IP This section explains the restrictions for TCP/IP Problem Cause Action EtherTalkBonjour Name Change RulesZone Name Bonjour operating environmentCentreWare Internet Services Problem Confirmation Method ActionScanning Services When retrieving a document from a mailbox When polling from another fax machineUsing Tiff files Network access in an SMB environmentMail Services Internet/Intranet Connection When you cannot connect to a web server Problem ActionInternet/Intranet connections Authentication Connection to External Applications Custom ServicesIPv6 Addresses ScanningFault Codes Code Description and RemedyCode Description and Remedy 392 Code Description and Remedy 394 Code Description and Remedy 396 Code Description and Remedy 398 Code Description and Remedy 400 401 402 Code Description and Remedy 404 Code Description and Remedy 406 Code Description and Remedy 408 Code Description and Remedy 410 Code Description and Remedy 412 Code Description and Remedy 414 Code Description and Remedy 416 Code Description and Remedy 418 Code Description and Remedy 420 Code Description and Remedy 422 Code Description and Remedy 424 Code Description and Remedy 426 Code Description and Remedy Screen Messages Message Description and Remedy429 Problem Solving 430 Specifications Machine SpecificationsFirst Copy Out Time Warm-up TimeDocument Glass Document FeederPaper Supply Paper Output Envelope TrayCenter Tray Left Side TrayElectrical Specifications Power ConsumptionOffice Finisher LX FrequencySpecifications for the Fax Service PCL Emulation Emulation ParametersParameter Value 438 439 Prepare for the Upgrade Machine Software UpgradeParameter Item No Value Xerox Extensible Interface Platform Xeip Configuring Xeip 443 Appendix 444 Index Numerics446 447 448 449 450 451 452 453 454