Fault Codes

 

 

 

 

Code

Description and Remedy

 

 

 

 

 

 

 

016-798

The print job could not be processed. The hard disk drive or memory may not be

 

 

installed properly on the machine, or may be damaged. Contact the Xerox

 

 

Welcome Center.

 

 

 

 

016-799

The print data contains invalid parameters. Check the print data and print

 

 

options, and try printing again.

 

 

 

 

016-981

A HDD access error occurred. The HDD is full. Divide pages to reduce the size

 

 

of a job, or lower the resolution. Or, delete unnecessary Secure-Print, Delayed-

 

 

Print, pending-fax, or mailbox documents to increase the HDD free space.

 

 

 

 

016-982

The hard disk has run out of space. Delete unnecessary data from the hard disk

 

 

or documents in mailboxes.

 

 

 

 

016-985

The e-mail size exceeded the maximum size. Try one of the following

 

 

procedures, and resend the e-mail.

 

 

• Reduce the number of document pages.

 

 

• Lower the scan resolution using [Resolution].

 

 

• Reduce the document size using [Reduce/Enlarge].

 

 

• Increase the maximum value using [Maximum Data Size per E-mail] on the

 

 

[Tools] screen.

 

 

 

 

018-400

An IPSec setting error occurred. The preshared key or device certificate, which

 

 

is required for the selected authentication method, is not specified. Specify the

 

 

preshared key or device certificate according to the authentication method.

 

 

 

 

018-500

The job cannot be printed with the specified print parameter combination (i.e.,

 

 

file size, paper size, paper tray, 2-sided print request, output tray, etc.). Set the

 

 

appropriate combination of print parameters and try again.

 

 

 

 

018-501

The machine did not have a server certificate/secret key when it was powered

 

 

on, and thus could not enable the SSL server required for Xerox Secure Access

 

 

authentication. Generate a server certificate or disable the Xerox Secure

 

 

Access feature.

 

 

 

 

018-502

Your computer is not permitted to log in to the SMB server. Check the properties

 

018-503

settings of your user account to see if your computer has access permission to

 

 

the SMB server.

 

 

 

 

018-504

Connection to the Xerox Secure Access server has timed out. Try the

 

 

authentication process again.

 

 

 

 

018-505

One of the following problems has occurred.

 

018-506

If the error occurred during SMB authentication:

 

 

• The user ID or passcode you entered was not correct, and thus the

 

 

authentication failed.

 

 

• The time setting of the SMB server and that of the machine do not match

 

 

(Windows Server 2003 only).

 

 

If the error occurred during SMB file transfer using Scan to PC:

 

 

• The user ID or passcode you entered was not correct, and thus the login to

 

 

the SMB server failed.

 

 

• The time setting of the SMB server and that of the machine do not match

 

 

(Windows Server 2003 only).

 

 

• The user is not permitted to use Windows Sharing (Mac OS X 10.4 only).

 

 

Take one of the following actions.

 

 

• Check with the System Administrator for the correct user ID and passcode.

 

 

• Make sure to match the time setting of the SMB server and that of the

 

 

machine (Windows Server 2003 only).

 

 

• Check if you are permitted to use Windows Sharing (Mac OS X 10.4 only).

 

 

 

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Xerox 5225A, 5230A manual Code Description and Remedy