
15 Problem Solving
Code | Description and Remedy |
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An error occurred due to insufficient memory for the PCL decomposer. Lower | |
| the resolution if possible. |
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A page compression error occurred. The machine could not compress any page | |
| due to insufficient free space in the buffer. Change the [Print Mode] setting to |
| [High Speed], or add memory to increase the page buffer size. |
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An | |
| When sending a fax or Internet Fax: |
| • Contact the Xerox Welcome Center. |
| When receiving |
| • Register the mailbox with the specified number. |
| • Send an |
| • Contact the Xerox Welcome Center if the problem persists. |
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The hard disk runs out of space, because the mailboxes are full. Delete | |
| unnecessary documents from the mailboxes. |
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The Secure Print, Save to Mailbox, or Charge Print data was not stored in the | |
| mailbox, or the data scanned on the machine was not stored in the mailbox. The |
| probable causes are as follows: |
| • The optional kit is not installed on the machine. |
| • The print driver is not for the machine. |
| Contact the Xerox Welcome Center if the problem persists. |
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The hard disk ran out of space, because the number of Secure Print users | |
| reached its maximum. Delete unnecessary Secure Print jobs from the machine. |
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The Sample Print feature is not available due to a malfunction of the hard disk. | |
| Contact the Xerox Welcome Center. |
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An annotation cannot be added due to insufficient hard disk space. Delete | |
| unnecessary documents from the disk. |
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The Delayed Print job could not be executed. Take one of the following actions: | |
| • Delete unnecessary data from the hard disk to increase free space. |
| • Reset the settings of Save to Mailbox and Sample Print. |
| • Reduce the number of stored Delayed Print jobs to less than 100 jobs. |
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Refer to | |
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Refer to | |
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The entered mailbox passcode is not correct. Enter the correct passcode. | |
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The specified mailbox does not exist. Create a new mailbox or specify an | |
| existing mailbox. |
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The TIFF file could not be spooled as the size of the file exceeded the remaining | |
| space on disk. Increase the size of the PCL form area. |
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A [Transmission Report - Job Undelivered] or [Activity Report] was requested, | |
| but the information was not in memory. Take one of the following actions: |
| • Divide Internet Fax document pages to reduce the size of a job, to increase |
| memory and HDD’s free space. |
| • Execute a new scan job or an Internet Fax job after scan and Internet Fax |
| jobs stored in the memory space are finished. |
| • Output a report before 200 or more jobs are logged. |
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Unable to process PCL print data due to insufficient memory. Take one of the | |
| following actions: |
| • Lower the resolution. |
| • Cancel the |
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