Xerox 5230A, 5225A manual 404

15 Problem Solving

Code	Description and Remedy
018-507	The authentication with the Xerox Secure Access server was not successful due
	to a communication error, machine internal error, or code error. Try the
	authentication process again.
018-508	The Xerox Secure Access server did not recognize the user ID or password you
	entered. Enter the correct user ID and password and try again.
018-509	A parameter in the template is invalid. Check the parameters specified in the
	template.
018-524	A network error occurred. The probable cause are as follows:
	1) The DNS server is not registered on the machine, but the server is specified
	in the job template with the domain name.
	2) The protocol (SMB, FTP, etc.) specified in the job template is not enabled on
	the machine.
018-525	The partition for job templates is full in the HDD, or the HDD is defective. Wait
	for a while, and try again. Contact the Xerox Welcome Center if the problem
	persists.
018-526	A scanning error occurred. The machine is now polling job templates. Wait for a
	while, and try again.
018-527	An internal error occurred. Wait for a while, and try again. Contact the Xerox
	Welcome Center if the problem persists.
018-528	A scanning error occurred. Check if the Custom Services settings are correct.
018-529	During the Custom Services scanning process, another Custom Services scan
	job was requested. Wait for a while, and try again.
018-530	A Custom Services authentication error occurred. Check the authentication
	settings.
018-531	The scan job could not be executed. Try again. Contact the Xerox Welcome
	Center if the problem persists.
018-532	There are too many scan jobs in process to create a new job. Up to three jobs
	can be transferred via networks at the same time. Or the system has too small
	space to create a new scan job. Wait for a while, and try again. If the problem
	persists, switch off the machine and then switch it on again.
018-543	The following problems were identified with the shared name specified when
	you logged into the SMB server to save scan data using the Scan to PC service.
	• The shared name does not exist on the server.
	• The shared name includes illegal characters.
	• Macintosh computers do not have access right to the shared name.
	Make sure that the shared name you specified is correct.
018-547	The maximum number of users had already been reached when you logged in
	to the SMB server to save scan data using the Scan to PC service.
	Take one of the following actions:
	• Check the maximum number of users that are allowed to simultaneously
	access the shared folder.
	• Check whether the number of users that are allowed to simultaneously
	access the server has reached the maximum.
018-556	An HTTP server error occurred. Check if the specified drive and folder is
	available on the HTTP server, and try again. Contact the Xerox Welcome Center
	if the problem persists.
018-557	The specified file name contains invalid characters. Modify the file name, and try
	again.

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