Fault Codes

 

 

 

 

Code

Description and Remedy

 

 

 

 

 

 

 

036-788

The polling feature was to be used, but the target machine did not store the

 

036-789

documents to be polled. Check the target machine, and try again.

 

 

 

 

036-790

Communication failed due to an invalid request. Check the procedure in the

 

036-791

User Guide and perform the operation again.

 

 

 

 

036-792

Refer to 034-508.

 

036-793

 

 

 

 

 

036-795

The remote copy function (to make multiple copies of a received document) is

 

 

not supported on the destination machine. Check if the remote copy function is

 

 

supported on the destination machine.

 

 

 

 

036-796

The general fax mode was used, because the remote copy function (to make

 

 

multiple copies of a received fax document) was not supported on the

 

 

destination machine.

 

 

 

 

036-797

Refer to 034-508.

 

036-798

 

 

036-799

 

 

 

 

 

041-210

An error occurred in the tray module. Switch off the machine, and then switch it

 

041-211

on again. Contact the Xerox Welcome Center if the problem persists.

 

 

 

 

047-211

A hardware problem occurred in the paper output assembly. Switch off the

 

 

machine, and then switch it on again. Contact the Xerox Welcome Center if the

 

 

problem persists.

 

 

 

 

047-212

An error occurred in the Offset Stacking Module. Switch off the machine, and

 

 

then switch it on again. Contact the Xerox Welcome Center if the problem

 

 

persists.

 

 

 

 

047-213

An error occurred in the Finisher. Switch off the machine, and then switch it on

 

 

again. Contact the Xerox Welcome Center if the problem persists.

 

 

 

 

047-214

An error occurred in the Duplex Module. Switch off the machine, and then switch

 

 

it on again. Contact the Xerox Welcome Center if the problem persists.

 

 

 

 

047-215

A communication error occurred between the main unit and the Exit Module.

 

 

Switch off the machine, and then switch it on again. Contact the Xerox Welcome

 

 

Center if the problem persists.

 

 

 

 

047-216

An error occurred in the Finisher. Switch off the machine, and then switch it on

 

 

again. Contact the Xerox Welcome Center if the problem persists.

 

 

 

 

047-217

A communication error occurred between the main unit and the High Capacity

 

 

Feeder. Switch off the machine, and then switch it on again. Contact the Xerox

 

 

Welcome Center if the problem persists.

 

 

 

 

047-218

A communication error occurred between the main unit, and the Two Tray

 

 

Module or the High Capacity Tandem Tray. Switch off the machine, and then

 

 

switch it on again. Contact the Xerox Welcome Center if the problem persists.

 

 

 

 

062-210

The document feeder malfunctioned. Contact the Xerox Welcome Center.

 

 

 

 

062-211

An error occurred in the document feeder. Contact the Xerox Welcome Center.

 

 

 

 

062-277

A communication error occurred between the scanner and the feeder. Contact

 

 

the Xerox Welcome Center.

 

 

 

 

062-394

Data could not be written in memory space. Switch off the machine, and then

 

 

switch it on again.

 

 

 

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Xerox 5225A, 5230A manual Code Description and Remedy