Xerox 5225A, 5230A manual Unix

		Network-related Problems
- When there is no notification of the completion of the job
Cause	Confirmation Method	Action
When sending the print job	When sending the print job,	When sending the print job,
from the client, the NOTIFY	check whether the NOTIFY	specify the NOTIFY option.
option is not specified.	option has been specified.
NetWareCASTOFF has been	–	Execute NetWareCASTON
executed on the client.		on the client.

UNIX

This section explains the troubleshooting procedures while using a UNIX environment.

Troubleshooting

The possible causes, confirmation methods, and actions are as follows.

When printing fails

Cause	Confirmation Method	Action
The IP address is not correct.	Check whether the IP	Specify the correct IP
	address of the machine is	address for the machine.
	correct.
A network error occurs on the	Use the PING command to	Check the error.
network between the client	check the communication
and the machine.	status.
The printer entry setting is	Check the printer entry	Define the correct printer
not correctly defined on the	setting on the client. Check	entry setting.
client.	the /etc/printcap file of the
	client or use the lpstat
	command to troubleshoot.
The system is in offline.	Check if the online lamp is	Exit the pause or the
	off.	machine setting mode, and
		then check if the online lamp
		comes on.
The print data size sent in	Check the upper limit of the	When the print data size
one print command exceeds	receiving data size, and then	exceeds the maximum
the buffer memory size (in	compare it with the size of	receiving data size in one file,
spool mode).	print data to be sent as one	divide the file into files
	job.	smaller than the maximum,
		and then re-send the print
		request.
		When the print data size
		exceeds the maximum
		receiving data size in multiple
		files, reduce the number of
		files to be printed at one time.
A fault occurred during print	Check the LPD error	Switch the machine off and
processing.	message displayed on the	on.
	control panel.

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