Fault Codes

 

 

 

 

Code

Description and Remedy

 

 

 

 

 

 

 

016-454

Unable to retrieve the IP address from DNS. Check the DNS configuration and

 

 

IP address retrieve setting.

 

 

 

 

016-455

Connection to the SNTP server was timed out. Check the network cable

 

 

connection and the IP address of the SNTP server.

 

 

 

 

016-456

Received a message from the SNTP server saying that it was not synchronized

 

 

with the standard time source. Check the SNTP server settings.

 

 

 

 

016-500

An error occurred during data write processing. Contact the Xerox Welcome

 

016-501

Center.

 

016-502

 

 

 

 

 

016-503

Unable to resolve the name of the SMTP server when e-mail was transmitted.

 

 

Check if the SMTP server is set correctly using CentreWare Internet Services.

 

 

Also, check that the DNS server is set correctly.

 

 

 

 

016-504

Unable to resolve the name of the POP3 server when e-mail was transmitted.

 

 

Check if the POP3 server is set correctly using CentreWare Internet Services.

 

 

Also, check that the DNS server is set correctly.

 

 

 

 

016-505

Unable to log in to the POP3 server when transmitting e-mail. Check if the user

 

 

name and password used for the POP3 server are set correctly using

 

 

CentreWare Internet Services.

 

 

 

 

016-513

An SMTP server connection timeout error occurred. The SMTP server or

 

 

network is overloaded. Wait for a while, and try again.

 

 

 

 

016-514

An XPS error occurred. Use a print driver on XPS Viewer to submit a print job.

 

 

 

 

016-515

The memory space for XPS data is not sufficient. Change the print mode to a

 

 

higher processing mode. If the problem persists, add memory. If the problem still

 

 

persists, use a print driver on XPS Viewer to submit a print job.

 

 

 

 

016-516

An XPS print ticket error occurred. Check if you used the correct print steps on

 

 

your application. If the problem persists, contact the application vender.

 

 

 

 

016-518

A PostScript error occurred. Disable either the booklet-creation or Watermark

 

 

feature.

 

 

 

 

016-519

The print volume reached the limit. If necessary, change the limit of print

 

 

volume.

 

 

 

 

016-522

An LDAP server SSL authentication error occurred. An SSL client certificate

 

 

could not be acquired. The LDAP server requires an SSL client certificate. Set

 

 

the SSL client certificate on the machine.

 

 

 

 

016-523

An LDAP server SSL authentication error occurred. The LDAP server’s SSL

 

 

certificate is not trusted. Register the root certificate of the LDAP server SSL

 

 

certificate on the machine.

 

 

 

 

016-524

An LDAP server SSL authentication error occurred. The server certificate will

 

 

expire soon. Change to a valid LDAP server SSL certificate, or set [LDAP -

 

 

SSL/TLS Communication] under [SSL/TLS Settings] to [Disabled] to avoid the

 

 

error.

 

 

 

 

016-525

An LDAP server SSL authentication error occurred. The server certificate has

 

 

expired. Change to a valid LDAP server SSL certificate, or set [LDAP - SSL/TLS

 

 

Communication] under [SSL/TLS Settings] to [Disabled] to avoid the error.

 

 

 

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Xerox 5225A, 5230A manual Code Description and Remedy