Manuals
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All in One Printer
Xerox
5230A, 5225A
manual
Mail Environment Settings 282
Models:
5230A
5225A
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Troubleshooting
Specification
Install
Error codes
Password
Faults
Delayed Print
Login
System Administrator Settings
Maintenance
Page 282
Image 282
9
E-mail
Environment Settings
282
Page 281
Page 283
Page 282
Image 282
Page 281
Page 283
Contents
User Guide
Products Subject To Ordinary Export Regulations
Products Subject To Supplementary Export Regulations
Table of Contents
Setups
Machine Status
Connectivity & Network Setup Port Settings
CentreWare Internet Services 149
Printer Environment Settings 233
Unix TCP/IP
Mail Environment Settings 275
Scanner Environment Settings 283
Server Fax 301
Authentication and Account Administration 315
Internet Fax 295
Security Encryption/Digital Signature 305
Problem Solving 349
Appendix 431
Index 445
Page
Xerox Welcome Center
Serial Number
Orientation
Language Displayed on the Touch Screen
Conventions
Long Edge Feed LEF
Text in Square Brackets
Text in Angle Brackets
Italic Typeface
Related Information Sources
Loading Paper
Preparing Paper for Loading
Trays 1 & 2/Two Tray Module Trays 3
High Capacity Tandem Tray Trays 3
Bypass Tray Tray
High Capacity Feeder Tray
Loading Paper
Auto Tray Switching
Envelope Tray
Supported Paper Sizes
Storing and Handling Paper
Supported Paper Sizes and Types
Paper Trays Standard Sizes
Available blank Not available
Output Trays/Duplex Module Standard Sizes
Tray Module Finisher
Output Trays/Duplex Module Non-standard Sizes
Supported Paper Types
Paper Trays Non-standard Sizes
Paper Trays
Output Trays/Duplex Module
Paper Type
Paper and Other Media
Control Panel and Touch Screen
Cleaning the Machine
Ordering Supplies
Document Glass and Document Feeder Glass
Replacing the Drum Cartridge
Document Feeder Rollers
Removing the Old Drum Cartridge
Inserting the New Drum Cartridge
Replacing the Toner Cartridge
Loading Staples in the Integrated Office Finisher Optional
Removing the Old Toner Cartridge
Inserting the New Toner Cartridge
Maintenance
Loading Staples in the Office Finisher LX Optional
Maintenance
Emptying the Hole Punch Waste Container Optional
Maintenance
Job Status
Job Status
Active Jobs
Pop-up Menu
Job Screen
Completed Jobs
Show Child Jobs
Secure Print Jobs & More
Job Attributes
Print this job History Report
Go to
Charge Print
Refresh
Document List
Select All
Private Charge Print
Secure Print
Print
Sample Set
Document/Type
Delayed Print
Public Mailbox
Stored Date
Undelivered Faxes
Resend Fax Screen
Address Book
Starting Rate
Machine Status
Machine Information
General Information
Paper Tray Status
PCL Emulation
Print Mode
Setup
Off-line
Password
Overwrite Hard Disk
Print Reports
Job Status/Activity Report
Copy Reports
Printer Reports
Scan Reports
Job Template List
Fax Reports
Reports
Fax Comments List
Mailbox List
Job Counter Report
Auditron Reports
Automatically Printed Reports/Lists
Supplies
Faults
Fax Receiving Mode
Manual Receive
Billing Information
Billing Information
User Account Billing Information
System Settings
Setup
Tools
Authentication/Security Settings
Accounting
Machine Status
Setting Procedure
Enter the System Administration Mode
Configure a Feature
Exit the System Administration Mode
System Settings
Common Service Settings
Main Menu on the Tools Screen
Machine Clock/Timers
Audio Tones
Screen/Button Settings
Service Screen After Auto Clear
Screen Default at Power On
Service Screen Default
Auto Display of Login Screen
Custom Paper Name / Color
Paper Tray Settings
Paper Tray Attributes on Setup Screen
Paper Tray Attributes
Paper Tray Attributes During Loading
Tray 5 Paper Size Defaults
Auto Tray Switching Control
Paper Tray Priority
Image Quality
Reports
Print Reports Button
Maintenance
Sided Report
Recipient on Activity Report
Delete All Data
Finisher Adjustment
Initialize Hard Disk
Software Options
Watermark
Default Watermark Effect
Default Watermark
Date Format
Other Settings
Extended Tray Module
Default Print Paper Size
Paper Size Settings
Auto Job Promotion
Document Glass Document Feeder Size Width Length
Setups
Tray 1
Tray 6 HCF Size Width Length
Millimeters/Inches
Tray 1 Configuration
Service Rep. Restricted Operation
Keyboard Input Restriction
Copy Service Settings
Copy Defaults
Copy Tab
Original Type
Paper Supply
Reduce/Enlarge
Lighten/Darken
Image Rotation Direction
Image Shift Side
Image Rotation
Original Orientation
Annotations Apply Date Stamp To
Annotations Comment Position
Annotations Date Stamp
Annotations Date Stamp Position
Copy Control
Original Size Defaults
Reduce/Enlarge Presets
Connectivity & Network Setup
Port Settings
Preset 1 to
Bonjour
NetWare
EtherTalk
Port
Protocol Settings
Machine’s E-mail Address/Host Name
Proxy Server Settings
Outgoing/Incoming E-mail Settings
Authentication System Setup
Remote Authentication Server Settings
Smtp Server Settings
Domain Filtering
SMB Server Settings
Security Settings
Kerberos Server Settings
SSL/TLS Settings
Mime Settings
IPSec Settings
Ieee 802.1x Settings
Print Service Settings
Mail Receive Protocol
Output Destination for E-mail
Job Ticket Memory WorkCentre 5225A/5230A
Allocate Memory
PostScript Memory
Receiving Buffer USB
Receiving Buffer NetWare
Receiving Buffer SMB
Receiving Buffer IPP
Print Area
Receiving Buffer EtherTalk
Receiving Buffer Port
Substitute Tray
Banner Sheet
Unregistered Forms
Print User ID
Banner Sheet Tray
Color Scanning WorkCentre 5225A/5230A
Scan Service Settings
Scan Defaults
File Format
Shadow Suppression WorkCentre 5225A/5230A
Resolution
Contrast WorkCentre 5225A/5230A
Color Space WorkCentre 5225A/5230A
Scan to PC Defaults
Output Size Defaults
Output Size 1 to
Shadow Suppression Level WorkCentre 5225A/5230A
Saturation WorkCentre 5225A/5230A
Background Suppression Level WorkCentre 5225A/5230A
Tiff Format
Fax Service Settings
Screen Defaults
Fax Defaults
Fax Control
Re-enter Broadcast Recipients
Mixed Sized Originals Scan Mode
Re-enter Recipients
Re-enter Speed Dial Recipients
Sender ID
Manual Send/Receive Default
Fax Receiving Mode
Save Undelivered Faxes
Sided Printing
Mailbox Selector Setup
Pages Up On Receipt
Reduce 8.5×11 SEF Original to A4 SEF
Mailbox Receive Display Priority 1 to
Output Destination Setup
Fax Received Options
Direct Fax
Local Terminal Information
Local Name
Internet Fax Control
Mail/Internet Fax Service Settings
Mail Control
Maximum Total Data Size WorkCentre 5225A/5230A
Mail Sending When Search Failed
Maximum Data Size per E-mail WorkCentre 5225A/5230A
Maximum Split Count WorkCentre 5225A/5230A
Mailbox/Stored Document Settings
Mailbox Service Settings
Stored Document Settings
Setup
Job Flow Service Settings
Check Mailbox Passcode
Create Mailbox
Mailbox Name
Delete Documents After Retrieval
Stored Programming
Link Job Flow Sheet to Mailbox Screen
Registering Operations with a Job Number
Create Job Flow Sheet
Create Job Flow Sheet Screen
Send as Fax
Description
Keyword
Send as Internet Fax
With Fax selected Description Default
Create Job Flow Sheet Keyword
Add Address Book Entry
Description Default
Refer to Add Fax Comment on
With Internet Fax selected Description Default
With E-mail selected Description
Create Fax Group Recipients
With Server selected Description
Accounting
Add Fax Comment
Paper Tray Attributes
User Name
Create/View User Accounts
User ID
Passcode
Account Limit
Reset Total Impressions
Reset User Account
User Role
Reset User Accounts
View Accounts
System Administrator’s Meter Copy Jobs
Accounting Type
Accounting Login Screen Settings
Fax Billing Data
Copy Activity Report
Authentication/Security Settings
Auto Reset of User Billing Information
Charge Rate per Unit
System Administrator’s Login ID
System Administrator Settings
Authentication
System Administrator’s Passcode
Device Access
Login Type
Access Control
Service Access
Feature Access
Reset User Accounts
Create Authorization Groups
Create/View User Accounts
Failed Access Log
User Details Setup
Allow user to disable active settings
Display Login Status
System Administrator Maximum Login Attempts
Charge / Private Print Settings
Passcode Policy
Allow User to Disable Active Settings
Job Status Default
Receive Control
Completed Jobs View
Access To
Active Jobs View
Hide Job Details
Number of Overwrites
Scheduled Image Overwrite
Setups 148
CentreWare Internet Services
Information Checklist
Installation Procedure
CentreWare Internet Services Environments
CentreWare Internet Services Installation
Network Communication Setup
When IPv4 Mode or Dual Stack is selected in step
When IPv6 Mode or Dual Stack is selected in step
Test Access
Header Panel
Selecting Transport Protocols
Screen Layout
Logo Panel
Services
Category Name Services
Main Panel
Services
General
Default User ID and Passcode
Status
Trays
Consumables
Consumables
Output Destination
SMart Kits
Job History List
Jobs
Active Jobs
Job History
Host Interface
Job History Group Parent Jobs
Count
Time Completed
Error History
Print
Job Submission
Feature Description
Scan
Job Templates
Templates
Delete
New Distribution Template
Distribution
Copy
File
Login Name
Fields Default Value Optional Add
Destination Edit
Scanning Original Type
Network Color Scanning
Scanning WorkCentre 5225A/5230A Sided
Color Scanning WorkCentre 5225A/5230A
Advanced Lighten/Darken
Settings WorkCentre 5222/5225 5230 Image Options
WorkCentre 5225A/5230A Resolution
WorkCentre 5225A/5230A Background
Reduce
Adjustment Orientation Original Size
Layout Original
Enlarge Output Size
Format Edit
Filing Document
Options Name Document
Document Name
Network Optimized for
Mailbox
Mailbox Document List
Retrieve
Edit Mailbox
Mailbox Setup
Job Flow Sheets
Job Flow Sheets List
Job Flow Sheets Common Attributes
Print
Send as Fax
Send as Internet Fax
Send as E-mail
FTP Transfer
SMB Transfer
Shared Name
Properties
Configuration Overview Connectivity and Printing
Properties Features
Feature Setting items
Services
Configuration Overview Services
Mappings on
Machine Model
Administrator’s E-mail Address
General Setup Configuration
Serial Number
Saver Settings
General Setup Paper Settings Paper Type
Power Time to Low Power Mode Saver/Energy
Time to Sleep Mode
Feature Setting items
Hide Feature Details
General Setup Cloning
View Feature Details
Install Clone File
General Setup Alert Notification
Registration
General Setup SMart
ESolutions
Meter Assistant
WSD
Connectivity Physical Ethernet Connections
Protocols EtherTalk
Connectivity Protocols NetWare
SLP
Connectivity Protocols
TCP/IP
Connectivity Protocols TCP/IP
DHCP/DDNS
Connectivity Protocol Snmp Configuration
Connectivity Protocols Snmp Configuration
Connectivity Protocols Snmp Configuration
Microsoft Networking
Connectivity Protocols Microsoft Networking
Connectivity Protocols Smtp Server
Ldap
Connectivity Protocols Ldap
POP3 Setup
Connectivity Protocols Ldap
Connectivity Protocols Http
UPnP Discovery
WebDAV
Bonjour
Services Printing Print Mode
Language Emulations
Services Printing Language Emulation
PCL
Services Printing Language Emulation
204
Services Mail
Defaults
Services Mail Default
Public Address Book
Internet Fax
Fax
Services Fax
Fax Repository Setup
Fax Received Options
Services Network General Scanning
Validation Servers
Services Network File Repository Setup Scanning
Default Template
Scan Template Management
Services Network Advanced Scanning
Manual Upgrade
Services Scan to Home
Software Upgrades
Xerox Services Xerox Communication Server
Custom Services
Services Xerox Services
Custom Validation Options Services
Accounting Xerox Standard Manage Accounting
Accounting Xerox Standard
Accounting
Group Accounts
Accounting Xerox Standard
Verify User Details for Printer/Direct Fax Jobs
Configuration Accounting Type
Verify User Details
Customize User Prompts
Configuration
218
Accounting Accounting Login Screen Settings
Security Authentication
Configuration Authentication Configuration
Authentication Required
Setup
Security Authentication Authentication Configuration
Device Default State Configuration
Failed Access Log
Remote Authentication System
Security Create Create Authorization Groups
Authorization Setup
Groups
Security Remote SMB Server Authentication
Port
Security IP Filtering
Unbounded
5225A/5230A Unbounded Port
Security Machine Digital Upload Signed Certificate
Shared Key
IKE Authentication Method
Security IP Sec
Verify Shared Key
Security Certificate Certificate Order Management
Display the list
Login Name Device Name
Enable Ieee
Authentication Method
Retype Password
Security Settings
Phone Number
System Administrator
Support
Location
Customer Support Phone Number
Services Phone Number
Xerox Support
Supply Phone Number
CentreWare Internet Services 232
Configuring an IP Address via Dhcp
Quick Network Setup Dhcp
Prerequisites for Quick Network Setup Using TCP/IP
Procedure for Quick Network Setup Using TCP/IP
Quick Network Setup Static IP
Windows TCP/IP
Information Checklist
NetWare
NetWare Environments
Target computers
NetWare Installation
Installation Procedure
IPX/SPX frame types
Computer Setup
Network Communication Setup
NetWare Setup
Test Print
NetWare Setup
Computer Setup
Test Print
Unix TCP/IP
Unix TCP/IP Installation
Unix TCP/IP Environments
Interface
242
Workstation Setup
Print language/mode/logical printer
Printer Name Print Language/Mode/Logical Printer
Solaris
SunOS
IP address tab PrinterName
Using the Command Window TTY Method
HP-UX
Using the System Administrator Manager SAM GUI Method
Printing
Solaris/HP-UX
Job number
Print lpr
Parameter
Delete lprm
Printer Status
+interval
Examples
Selecting a paper tray
Option
Function
Parameter Description
Selecting a paper output tray
Selecting a paper type
Specifying double-sided printing
Specifying paper size and double-sided printing
Specifying collation
Specifying the print mode
Specifying stapling
Printing
EtherTalk
EtherTalk Environments
EtherTalk Installation
Workstation Setup
Microsoft Networking
SMB Installation
SMB Environments
Connection Protocol
Install the print driver on the computer
262
TCP/IP LPD or Port9100
TCP/IP LPD or Port9100 Installation
TCP/IP LPD or Port9100 Environments
265
266
USB Port
USB Port Communication Setup
USB Port Installation
USB Port Communication Setup
USB Port Environment
Auto Eject Time Adobe Communication Protocol
IPP Internet Printing Protocol
IPP Environment
IPP Installation
272
Computer Setup
Test Print
Printer Environment Settings 274
Scan to E-mail Mail Print Mail Notification Service
Mail Overview
Notify Job End by E-mail
Mail Environments
Mail Installation
Correspondent Specifications
System Requirements
278
Mail Setting Setup
Test Mail
Scan to E-mail
281
Mail Environment Settings 282
Scanning Overview
Scanning with the machine
Data to Set Up E-mail Install Comments Requirement
Scan to E-mail Setup
Prerequisites for Scan to E-mail Setup
Scanning Process
Procedure for Scan to E-mail Setup
Prerequisites for Scan to Mailbox Setup
Scan to Mailbox Setup
Scan to E-mail Troubleshooting
Symptom Possible Cause Resolution/Validation
Data to Set Up Scan to Install Comments Mailbox Requirement
Network Scanning Setup
Prerequisites for Network Scanning Setup
Scan to Home Setup
Procedure for Network Scanning Setup
Prerequisites for Scan to Home Setup
Procedures for Scan to Home Setup
At Your Workstation
Scan to PC Setup FTP
Prerequisites for Scan to PC Setup FTP
Data to Set Up Scan to PC Install Comments
Scan to PC Setup SMB
Procedure for Scan to PC Setup FTP
Prerequisites for Scan to PC Setup SMB
Job Flow Service Setup
Procedure for Scan to PC Setup SMB
294
Internet Fax
Internet Fax Overview
Internet Fax Installation
Internet Fax Environments
Test Internet Fax
Internet Fax Installation
298
Test Internet Fax
300
Server Fax Overview
Server Fax Environments
Fax Server Installation and Configuration
Server Fax Installation
Fax Server Installation and Configuration
Test Server Fax Transmission
Machine Configuration
Test Server Fax Transmission
Types of Encryption/Digital Signature Services Available
Security Encryption/Digital Signature
Configuration on the Machine
Configuration of Https SSL/TLS Communication Encryption
Installation Overview
Mail Encryption/Digital Signature
Configuring Certificates with CentreWare Internet Services
Configuration on a Computer
Configuration of E-mail Encryption/Digital Signature
Page
No settings are required on a recipient computer
Supported E-mail Applications
312
Configuration of IPsec
To enable IPsec
314
Overview of Authentication
Users Controlled by Authentication
Authenticated Users with Account Administrator Privileges
Types of Authentication
Authenticated Users with System Administrator Privileges
Unauthenticated Users
Functions Controlled by Authentication
Local Access
Xerox Secure Access
Authentication for Job Flow Sheets and Mailboxes
Remote Access
CentreWare Internet Services
Generally Shared Job Flow Sheet
System Administrator Shared Job Flow Sheet
Job Flow Sheet Types
Mailbox Job Flow Sheet
When the Authentication Feature is Not Enabled
Created using Create Mailbox on the Setup screen
Created using Create Job Flow Sheet on the Setup screen
When the Authentication Feature is Enabled
System Administrator Shared Mailbox
Authenticated Users Job Flow Operations
System Administrator Job Flow Operations
Types of Mailboxes
General Users System Administrator Mailbox
Personal Mailbox
Operations
Personal
Generally
Owner Other
Authenticated Users Mailbox Operations
System Administrator Mailbox Operations
Linking Job Flow Sheets to Mailboxes
Job
General Users
Mailbox System Administrator Job Flow
Job Flow Shared by
Owner Other Trator
Overview of Account Administration
Types of Account Administration
Management Features and Services
Per Account
Restricted Use
Account
Accounting
Service Accounting
Restrictions on Use Corresponding
Limit
Jobs that Can be Managed for Each Service
Account Manageable Jobs
Items
Account User Jobs
Manageable Items
Account Services Information
Document Manageable Items
Scan
Installation Checklist
Xerox Standard Accounting
Overview
Creating a Group Account
Enabling Xerox Standard Accounting from Internet Services
Creating a User Account and Setting Usage Limits
At Your Computer
To Reset User Limits
Maximum Usage Limits and Resetting Individual Usage Limits
Using XSA at the machine
At the Machine
Resetting Usage Data
Printing a Usage Report
Enabling XSA in your Print Drivers
Configuring 802.1x with CentreWare Internet Services
802.1x Authentication
To Restore Settings or Clone Settings to another Machine
To make a Back-up file
Local Machine Authentication Setup
Preparations
Remote Authentication Setup
Configuring Remote Authentication for Kerberos Windows
Configuring Remote Authentication for Kerberos Solaris
Configuring Remote Authentication for SMB
Configuring Remote Authentication for Ldap
Ldap User Mappings
Ldap Authentication
Ldap Group Access
Custom Filters
Network Authentication Setup
Enabling Network Authentication
Information Checklist
Xerox Secure Access Setup
Secure Access and Accounting
Enabling the Accounting Option in Workstation Print Drivers
Enabling Specific Xerox Secure Access Settings
Adding the Secure Access to the Server
Using Secure Access
348
Problem Solving
Fault Clearance Procedure
Paper Jams
351
352
Paper Jams in Cover a
Green Lever A1
Green Lever A2
Paper Jams in Cover B
Paper Jams in Cover C
Paper Jams in Cover E
Paper Jams in the High Capacity Tandem Tray Optional
Tray
Paper Jams in the High Capacity Feeder Optional
Paper Jams in Tray 5 Bypass
Paper Jams in the Duplex Module Cover D Optional
At the Exit of Tray
Under the Top Cover of Tray
Integrated Office Finisher Top Cover
Paper Jams in the Integrated Office Finisher Optional
Paper Jams in the Office Finisher LX Optional
Office Finisher LX Top Cover
Office Finisher LX Transport Cover F
Document Jams
Stapler Faults
Staple Jams in the Integrated Office Finisher Optional
Staple Jams in the Office Finisher LX Optional
Lever R1
365
Common Problems
Symptom Recommendation
Symptom Recommendation
368
Symptom Recommendation
Network-related Problems
Problem Solving Procedure
Troubleshooting
When printing fails Cause Confirmation Method Action
When the document cannot be deleted from the printer window
Cause Confirmation Method Action
Client settings
Other Problem Action
Machine settings
When the machine is switched off
When printing
Printing using an SMB environment
Authentication using SMB
When printing fails
NetWare
Cause Confirmation Method Action
When there is no notification of error
Unix
378
TCP/IP
This section explains the restrictions for TCP/IP
Problem Cause Action
EtherTalk
Zone Name
Bonjour
Name Change Rules
Bonjour operating environment
CentreWare Internet Services
Problem Confirmation Method Action
Scanning Services
Using Tiff files
When retrieving a document from a mailbox
When polling from another fax machine
Network access in an SMB environment
Mail Services
Internet/Intranet Connection
Problem Action
When you cannot connect to a web server
Internet/Intranet connections
IPv6 Addresses
Authentication
Connection to External Applications Custom Services
Scanning
Fault Codes
Code Description and Remedy
Code Description and Remedy
392
Code Description and Remedy
394
Code Description and Remedy
396
Code Description and Remedy
398
Code Description and Remedy
400
401
402
Code Description and Remedy
404
Code Description and Remedy
406
Code Description and Remedy
408
Code Description and Remedy
410
Code Description and Remedy
412
Code Description and Remedy
414
Code Description and Remedy
416
Code Description and Remedy
418
Code Description and Remedy
420
Code Description and Remedy
422
Code Description and Remedy
424
Code Description and Remedy
426
Code Description and Remedy
Screen Messages
Message Description and Remedy
429
Problem Solving 430
Specifications
Machine Specifications
Document Glass
First Copy Out Time
Warm-up Time
Document Feeder
Paper Supply
Center Tray
Paper Output
Envelope Tray
Left Side Tray
Office Finisher LX
Electrical Specifications
Power Consumption
Frequency
Specifications for the Fax Service
Emulation Parameters
PCL Emulation
Parameter Value
438
439
Machine Software Upgrade
Prepare for the Upgrade
Parameter Item No Value
Xerox Extensible Interface Platform Xeip
Configuring Xeip
443
Appendix 444
Index
Numerics
446
447
448
449
450
451
452
453
454
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