Network-related Problems

 

 

 

 

 

Cause

Confirmation Method

Action

 

 

 

 

 

 

 

 

 

The host name specified for

Check if the host name is

Use CentreWare Internet

 

the machine is already

duplicated in the SMB status

Services to change the host

 

defined for a different

information of the System

name to a different name, or

 

machine.

Settings List.

reset the machine settings to

 

 

 

the initial values.

 

 

 

 

 

The function to search for

Check if Windows Vista

Edit the file “hosts” saved in

 

computer names is not

displays the machine in a list

“C:\Windows\system32\driver

 

available in IPv6

of networked computers.

\etc” to associate the host

 

environment.

 

name with the IPv6 address,

 

 

 

and then type “\\host name”

 

 

 

in the Address bar on

 

 

 

Explorer.

 

 

 

 

When the machine or other SMB machines are not found from client computers

Cause

Confirmation Method

Action

 

 

 

 

 

 

If the SMB [Auto Master

The machine or other SMB

Check the SMB [Auto Master

Mode] is [On], there are limits

machines cannot be found

Mode] setting. If set to [On],

to the number of machines

using the network computer

change the setting to [Off].

that can retain the machine

icon.

 

information. The number

 

 

varies with the network

 

 

environment.

 

 

 

 

 

When printing fails

 

 

Cause

Confirmation Method

Action

 

 

 

 

 

 

The machine is processing a

Check that the machine has

After the machine has

print request from another

a print job in progress. (This

processed the print request,

client. (The receiving buffer is

indicates whether there are

send a print job or change the

set to non-spool mode.)

files ready to print, and

mode to the spool mode.

 

displays any write error

 

 

dialogs.)

 

 

 

 

The number of sessions

Check that the machine is

Wait for a while, and send a

exceeds the maximum.

processing simultaneous

print request again.

 

requests (such as a print

 

 

request or status inquiry

 

 

request) from multiple clients.

 

 

(This indicates remote clients

 

 

unable to use the machine,

 

 

and displays any write error

 

 

dialogs.)

 

 

 

 

When the document cannot be deleted from the printer window

Cause

Confirmation Method

Action

 

 

 

 

 

 

An attempt is made to delete

Check whether the attempt

Delete the print job from the

all documents displayed in

has been made to delete the

Document menu in the printer

the printer window.

print job from the Printer

window.

(System Administrator only)

menu in the printer window.

 

 

 

 

371

Page 371
Image 371
Xerox 5225A, 5230A manual When printing fails Cause Confirmation Method Action