Fault Codes

 

 

 

 

Code

Description and Remedy

 

 

 

 

 

 

 

027-525

During data transfer via SMB using the Scan to PC service, a file could not be

 

 

deleted from the SMB server due to one of the following reasons:

 

 

• The file does not exist.

 

 

• The file is opened.

 

 

• The specified file name is being used as a directory.

 

 

Check whether or not the file is not being used by another user at the specified

 

 

save location.

 

 

 

 

027-526

During data transfer via SMB using the Scan to PC service, a lock folder could

 

 

not be deleted from the SMB server due to one of the following reasons:

 

 

• The file does not exist.

 

 

• The directory is not empty.

 

 

• The specified directory name does not exist.

 

 

If any lock directory (.LCK) exists in the forwarding destination, manually delete

 

 

it, and then try again.

 

 

 

 

027-527

During data transfer via SMB using the Scan to PC service, a folder could not be

 

 

deleted from the SMB server due to one of the following reasons:

 

 

• The file does not exist.

 

 

• The directory is not empty.

 

 

• The specified directory name does not exist.

 

 

Check whether or not the file is not being used by another user at the specified

 

 

save location.

 

 

 

 

027-528

During data transfer via SMB using the Scan to PC service, no space is

 

 

available at the save location on the SMB server.

 

 

Check if the save location has free space.

 

 

 

 

027-529

During data transfer via SMB using the Scan to PC service, an unexpected error

 

 

has occurred on the SMB server, or an unexpected internal error has occurred

 

 

on the machine.

 

 

Log in to the server from another computer using the same user name to see if a

 

 

file can be written into the same save location on the server. If the problem

 

 

persists, it may be an internal error. Contact the Xerox Welcome Center.

 

 

 

 

027-530

During data transfer via SMB using the Scan to PC service, a file could not be

 

 

saved because [Do Not Save] had been selected for [File Name Conflict].

 

 

Select any option other than [Do Not Save] for [File Name Conflict].

 

 

 

 

027-531

During data transfer via SMB using the Scan to PC service, an error occurred

 

 

because the filing policy was invalid.

 

 

When selecting [Rename New File] in [File Name Conflict], make sure that the

 

 

file format is not Multi-Page.

 

 

 

 

027-532

During data transfer via SMB using the Scan to PC service, an error occurred

 

 

when accessing to the NEXTNAME.DAT file.

 

 

If [Rename New File] has been selected for [File Name Conflict], check if the

 

 

NEXTNAME.DAT file is correct.

 

 

 

 

027-533

During data transfer via SMB using the Scan to PC service, an internal error

 

 

occurred.

 

 

Try executing the same operation. If the problem persists, contact the Xerox

 

 

Welcome Center.

 

 

 

 

027-543

The SMB server (NetBIOS) name is invalid.

 

 

Check if the name of the SMB server is correct.

 

 

 

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Xerox 5225A, 5230A manual Code Description and Remedy