15 Problem Solving

Code

Description and Remedy

 

 

 

 

016-779

An error occurred during conversion processing of the scan image. Instruct

 

scanning again.

 

 

016-780

An error occurred on the disk during conversion processing of the scanned

 

image, probably due to a disk malfunction. For details on replacing the hard

 

disk, contact the Xerox Welcome Center.

 

 

016-781

Unable to connect to the server during file forwarding by a Network Scanning

 

server application. Ask the System Administrator to check the network and

 

server.

 

 

016-782

Unable to connect to the server. Verify the user login name, password and other

 

information that are entered.

 

 

016-783

Unable to find the specified server path during file forwarding by a Network

 

Scanning server application. Check the path name of the server currently set to

 

the job template.

 

 

016-784

A write to server error occurred during file forwarding by a Network Scanning

 

server application. Confirm that there is sufficient space in the directory on the

 

server, and that access rights are present.

 

 

016-785

The file could not be sent by a Network Scanning server application due to

 

insufficient space on the server. Delete unnecessary data from the server.

 

 

016-786

The scanned data could not be written due to insufficient space on the hard disk.

 

Delete unnecessary data, or initialize the hard disk if the saved data are not

 

needed.

 

 

016-787

The server IP address set to the job template is incorrect. Specify the correct job

 

template.

 

 

016-788

Failed to retrieve the file from the web browser. Take one of the following

 

actions, and then try retrieving again.

 

• Refresh the browser page.

 

• Restart the browser.

 

• Switch the machine off and then back on.

 

 

016-789

The mail processing was interrupted due to insufficient hard disk space. Lower

 

the image resolution or reduction/enlargement ratio, or divide the document into

 

smaller segments to send.

 

 

016-790

The number of the e-mails in the e-mail job exceeded the value specified in

 

[Maximum Split Count]. Take one of the following actions:

 

1. Lower the scan resolution for the e-mail job.

 

2. Lower the image magnification for the e-mail job.

 

3. Increase the value in [Maximum Data Size per E-mail].

 

 

016-791

Access to the destination for the Scan to PC service or to the Network Scanning

 

server application failed. Check if you are authorized to access the specified

 

destination or server.

 

 

016-792

A job history report was to be printed, but the specified job history could not be

 

retrieved. The specified job history is not available.

 

 

016-793

The hard disk has run out of space. Delete unnecessary data, or initialize the

 

hard disk if the saved data is not needed.

 

 

016-794

The media was incorrectly inserted. Insert the media correctly.

 

 

016-795

A read error occurred on the media. Check the contents stored on the media

016-796

using a computer.

016-797

 

 

 

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