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| Fault Codes |
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| Code | Description and Remedy |
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| An error occurred during communication with the server. Use only ASCII | |
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| characters for the host name in [Machine’s |
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| details, refer to Machine’s |
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| problem persists, check if the server supports the HELO command. |
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| A timeout error occurred. Wait for a while, and try again. | |
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| The | |
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| characters for the address. |
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| Too many addresses were specified. Reduce the number of addresses. | |
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| An error occurred during communication with the server. Use only ASCII | |
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| characters for the host name in [Machine’s |
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| details, refer to Machine’s |
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| problem persists, check if the server supports the EHLO command. |
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| The server does not support | |
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| mail Send Authentication] to [Off]. |
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| For details, refer to SMTP Server Settings on page 96. |
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| The server does not support | |
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| supported on the server. The machine supports the following authentication |
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| types: PLAIN (plain text), LOGIN (BASE64), and |
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| response). |
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| The SMTP authentication failed. Check the login name and password required | |
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| for authentication. |
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| The | |
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| print only |
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| header of |
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| Services. |
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| The output destination is not correct. Specify the correct destination, and resend | |
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| the |
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| If the machine is equipped with two or more lines, the Fax Billing feature cannot | |
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| be set to ON. Contact the Xerox Welcome Center to disable the Fax Billing |
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| feature, or to change the machine to the |
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| A fax error occurred. Switch off the machine, and then switch it on again. | |
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| Contact the Xerox Welcome Center if the problem persists. |
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| The document for polling has been deleted. Store the document again. | |
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| The memory is full. Delete unnecessary data. | |
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| A fax error occurred. Switch off the machine, and then switch it on again. | |
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| Contact the Xerox Welcome Center if the problem persists. |
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| The mailbox specified from the remote machine does not exist. Register the | |
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| mailbox on the machine. |
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| The mailbox passcode specified on the remote machine is incorrect. Notify the | |
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| correct passcode. |
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| There are no fax documents or no documents for polling in the mailbox specified | |
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| on the remote machine. If required, store documents in the mailbox. |
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| The fax job was cancelled when the machine was switched off and on. Send the | |
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| document again. |
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