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Xerox 5225A, 5230A manual 265

Models: 5230A 5225A

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TCP/IP (LPD or Port9100)

Computer Setup

This requires the computers in the networking environment to be configured to communicate with the machine.

Test Print

A print job should be submitted to make sure that the machine has been installed and configured correctly.

Network Communication Setup

This section describes how to set up the network communication parameters of the machine.

At the machine, perform these steps.

NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network.

NOTE: Some of the configuration options for this protocol are only available from CentreWare Internet Services. Refer to CentreWare Internet Services on page 149.

Initially, boot the LPD port or Port9100.

1.Connect the machine to the network.

2.Press the <Log In/Out> button on the control panel, and then type the System Administrator login ID to enter the System Administration mode.

NOTE: The passcode may also be required depending on the machine configuration.

3.Press the <Machine Status> button on the control panel, and then select the [Tools] tab on the screen.

4.Select [System Settings] in the menu at the left side of the screen.

5.Select [Connectivity & Network Setup] in the [Group] menu.

6.Select [Port Settings] in the [Features] menu.

7.If you are using the LPD port, select [LPD] and [Change Settings]. If you are using Port9100, select [Port9100] and [Change Settings].

8.Select [Port Status] and [Change Settings].

9.Select [Enabled] and [Save].

Next, establish TCP/IP.

1.Select [Connectivity & Network Setup] in the [Group] menu, and then select [Protocol Settings] in the [Features] menu.

2.Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].

When [IPv4 Mode] or [Dual Stack] is selected in step 2

3.Select [IPv4 - IP Address Resolution], and then [Change Settings].

4.Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP], [DHCP/Autonet], and [STATIC], and then select [Save].

NOTE: Use the DHCP server together with the Windows Internet Name Server (WINS) server.

If you selected [STATIC] in step 4, then proceed to step 5 to configure the protocol settings. Otherwise, proceed to step 11.

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Xerox 5225A, 5230A manual 265

Contents

User Guide Products Subject To Supplementary Export Regulations Products Subject To Ordinary Export RegulationsTable of Contents Machine Status SetupsConnectivity & Network Setup Port Settings CentreWare Internet Services 149 Unix TCP/IP Printer Environment Settings 233Scanner Environment Settings 283 Mail Environment Settings 275Internet Fax 295 Authentication and Account Administration 315Server Fax 301 Security Encryption/Digital Signature 305Problem Solving 349 Index 445 Appendix 431Page Serial Number Xerox Welcome CenterConventions Language Displayed on the Touch ScreenOrientation Long Edge Feed LEFText in Angle Brackets Text in Square BracketsItalic Typeface Related Information Sources Preparing Paper for Loading Loading PaperTrays 1 & 2/Two Tray Module Trays 3 High Capacity Tandem Tray Trays 3 Bypass Tray Tray High Capacity Feeder Tray Loading Paper Envelope Tray Auto Tray SwitchingSupported Paper Sizes and Types Storing and Handling PaperSupported Paper Sizes Paper Trays Standard SizesAvailable blank Not available Tray Module Finisher Output Trays/Duplex Module Standard SizesPaper Trays Non-standard Sizes Supported Paper TypesOutput Trays/Duplex Module Non-standard Sizes Paper TraysPaper Type Output Trays/Duplex ModulePaper and Other Media Ordering Supplies Cleaning the MachineControl Panel and Touch Screen Document Glass and Document Feeder GlassDocument Feeder Rollers Replacing the Drum CartridgeRemoving the Old Drum Cartridge Inserting the New Drum Cartridge Replacing the Toner Cartridge Removing the Old Toner Cartridge Loading Staples in the Integrated Office Finisher OptionalInserting the New Toner Cartridge Maintenance Loading Staples in the Office Finisher LX Optional Maintenance Emptying the Hole Punch Waste Container Optional Maintenance Job Status Job StatusPop-up Menu Active JobsJob Screen Completed Jobs Job Attributes Secure Print Jobs & MoreShow Child Jobs Print this job History ReportRefresh Charge PrintGo to Document ListSecure Print Private Charge PrintSelect All PrintSample Set Public Mailbox Delayed PrintDocument/Type Stored DateResend Fax Screen Undelivered FaxesStarting Rate Address BookMachine Information Machine StatusPaper Tray Status General InformationSetup Print ModePCL Emulation Off-lineOverwrite Hard Disk PasswordPrint Reports Copy Reports Job Status/Activity ReportScan Reports Printer ReportsReports Fax ReportsJob Template List Fax Comments ListJob Counter Report Mailbox ListAuditron Reports Automatically Printed Reports/Lists Fax Receiving Mode FaultsSupplies Manual ReceiveBilling Information Billing InformationUser Account Billing Information Setup System SettingsTools Accounting Authentication/Security SettingsMachine Status Enter the System Administration Mode Setting ProcedureExit the System Administration Mode Configure a FeatureCommon Service Settings System SettingsMain Menu on the Tools Screen Machine Clock/Timers Audio Tones Screen/Button Settings Service Screen Default Screen Default at Power OnService Screen After Auto Clear Auto Display of Login ScreenPaper Tray Attributes on Setup Screen Paper Tray SettingsCustom Paper Name / Color Paper Tray AttributesAuto Tray Switching Control Tray 5 Paper Size DefaultsPaper Tray Attributes During Loading Paper Tray PriorityReports Image QualityPrint Reports Button Sided Report MaintenanceRecipient on Activity Report Initialize Hard Disk Finisher AdjustmentDelete All Data Software OptionsDefault Watermark Default Watermark EffectWatermark Date FormatOther Settings Paper Size Settings Default Print Paper SizeExtended Tray Module Auto Job PromotionDocument Glass Document Feeder Size Width Length Setups Tray 1 Tray 6 HCF Size Width Length Service Rep. Restricted Operation Tray 1 ConfigurationMillimeters/Inches Keyboard Input RestrictionCopy Defaults Copy Service SettingsCopy Tab Reduce/Enlarge Paper SupplyOriginal Type Lighten/DarkenImage Rotation Image Shift SideImage Rotation Direction Original OrientationAnnotations Date Stamp Annotations Comment PositionAnnotations Apply Date Stamp To Annotations Date Stamp PositionCopy Control Reduce/Enlarge Presets Original Size DefaultsPort Settings Connectivity & Network SetupPreset 1 to EtherTalk NetWareBonjour PortProtocol Settings Machine’s E-mail Address/Host Name Proxy Server Settings Outgoing/Incoming E-mail Settings Smtp Server Settings Remote Authentication Server SettingsAuthentication System Setup Domain FilteringKerberos Server Settings Security SettingsSMB Server Settings SSL/TLS SettingsMime Settings Ieee 802.1x Settings IPSec SettingsMail Receive Protocol Print Service SettingsOutput Destination for E-mail PostScript Memory Allocate MemoryJob Ticket Memory WorkCentre 5225A/5230A Receiving Buffer USBReceiving Buffer SMB Receiving Buffer NetWareReceiving Buffer IPP Receiving Buffer Port Receiving Buffer EtherTalkPrint Area Substitute TrayPrint User ID Unregistered FormsBanner Sheet Banner Sheet TrayScan Defaults Scan Service SettingsColor Scanning WorkCentre 5225A/5230A File FormatContrast WorkCentre 5225A/5230A ResolutionShadow Suppression WorkCentre 5225A/5230A Color Space WorkCentre 5225A/5230AScan to PC Defaults Output Size 1 to Output Size DefaultsBackground Suppression Level WorkCentre 5225A/5230A Saturation WorkCentre 5225A/5230AShadow Suppression Level WorkCentre 5225A/5230A Tiff FormatScreen Defaults Fax Service SettingsFax Defaults Fax Control Re-enter Recipients Mixed Sized Originals Scan ModeRe-enter Broadcast Recipients Re-enter Speed Dial RecipientsFax Receiving Mode Manual Send/Receive DefaultSender ID Save Undelivered FaxesPages Up On Receipt Mailbox Selector SetupSided Printing Reduce 8.5×11 SEF Original to A4 SEFFax Received Options Output Destination SetupMailbox Receive Display Priority 1 to Direct FaxLocal Name Local Terminal InformationInternet Fax Control Mail/Internet Fax Service Settings Mail Control Maximum Data Size per E-mail WorkCentre 5225A/5230A Mail Sending When Search FailedMaximum Total Data Size WorkCentre 5225A/5230A Maximum Split Count WorkCentre 5225A/5230AMailbox Service Settings Mailbox/Stored Document SettingsStored Document Settings Job Flow Service Settings SetupMailbox Name Create MailboxCheck Mailbox Passcode Delete Documents After RetrievalLink Job Flow Sheet to Mailbox Screen Stored ProgrammingRegistering Operations with a Job Number Create Job Flow Sheet Create Job Flow Sheet Screen Keyword DescriptionSend as Fax Send as Internet FaxCreate Job Flow Sheet Keyword With Fax selected Description DefaultAdd Address Book Entry Refer to Add Fax Comment on Description DefaultWith E-mail selected Description With Internet Fax selected Description DefaultWith Server selected Description Create Fax Group RecipientsAdd Fax Comment AccountingPaper Tray Attributes User ID Create/View User AccountsUser Name PasscodeReset User Account Reset Total ImpressionsAccount Limit User RoleView Accounts Reset User AccountsAccounting Type System Administrator’s Meter Copy JobsFax Billing Data Accounting Login Screen SettingsAuto Reset of User Billing Information Authentication/Security SettingsCopy Activity Report Charge Rate per UnitAuthentication System Administrator SettingsSystem Administrator’s Login ID System Administrator’s PasscodeAccess Control Login TypeDevice Access Service AccessCreate Authorization Groups Reset User AccountsFeature Access Create/View User AccountsAllow user to disable active settings User Details SetupFailed Access Log Display Login StatusCharge / Private Print Settings System Administrator Maximum Login AttemptsPasscode Policy Job Status Default Allow User to Disable Active SettingsReceive Control Active Jobs View Access ToCompleted Jobs View Hide Job DetailsScheduled Image Overwrite Number of OverwritesSetups 148 Information Checklist CentreWare Internet ServicesCentreWare Internet Services Installation CentreWare Internet Services EnvironmentsInstallation Procedure Network Communication SetupWhen IPv6 Mode or Dual Stack is selected in step When IPv4 Mode or Dual Stack is selected in stepTest Access Screen Layout Selecting Transport ProtocolsHeader Panel Logo PanelCategory Name Services ServicesMain Panel Services Status Default User ID and PasscodeGeneral TraysOutput Destination ConsumablesConsumables SMart KitsActive Jobs JobsJob History List Job HistoryCount Job History Group Parent JobsHost Interface Time CompletedPrint Error HistoryJob Submission Feature Description Job Templates ScanTemplates Distribution New Distribution TemplateDelete CopyFields Default Value Optional Add Login NameFile Destination EditScanning WorkCentre 5225A/5230A Sided Network Color ScanningScanning Original Type Color Scanning WorkCentre 5225A/5230AWorkCentre 5225A/5230A Resolution Settings WorkCentre 5222/5225 5230 Image OptionsAdvanced Lighten/Darken WorkCentre 5225A/5230A BackgroundLayout Original Adjustment Orientation Original SizeReduce Enlarge Output SizeOptions Name Document Filing DocumentFormat Edit Document NameNetwork Optimized for Mailbox Document List MailboxRetrieve Edit Mailbox Job Flow Sheets Mailbox SetupJob Flow Sheets List Print Job Flow Sheets Common AttributesSend as Internet Fax Send as FaxFTP Transfer Send as E-mailShared Name SMB TransferProperties Feature Setting items Properties FeaturesConfiguration Overview Connectivity and Printing ServicesMappings on Configuration Overview ServicesGeneral Setup Configuration Administrator’s E-mail AddressMachine Model Serial NumberPower Time to Low Power Mode Saver/Energy General Setup Paper Settings Paper TypeSaver Settings Time to Sleep ModeFeature Setting items View Feature Details General Setup CloningHide Feature Details Install Clone FileGeneral Setup Alert Notification ESolutions General Setup SMartRegistration Meter AssistantWSD Protocols EtherTalk Connectivity Physical Ethernet ConnectionsSLP Connectivity Protocols NetWareTCP/IP Connectivity ProtocolsDHCP/DDNS Connectivity Protocols TCP/IPConnectivity Protocol Snmp Configuration Connectivity Protocols Snmp Configuration Microsoft Networking Connectivity Protocols Snmp ConfigurationConnectivity Protocols Microsoft Networking Ldap Connectivity Protocols Smtp ServerConnectivity Protocols Ldap Connectivity Protocols Ldap POP3 SetupConnectivity Protocols Http WebDAV UPnP DiscoveryBonjour Language Emulations Services Printing Print ModePCL Services Printing Language EmulationServices Printing Language Emulation 204 Defaults Services MailPublic Address Book Services Mail DefaultInternet Fax Fax Fax Repository Setup Services FaxFax Received Options Services Network General Scanning Default Template Services Network File Repository Setup ScanningValidation Servers Scan Template ManagementServices Network Advanced Scanning Software Upgrades Services Scan to HomeManual Upgrade Xerox Services Xerox Communication ServerCustom Validation Options Services Services Xerox ServicesCustom Services Accounting Xerox Standard Manage AccountingAccounting Accounting Xerox StandardGroup Accounts Accounting Xerox Standard Verify User Details Configuration Accounting TypeVerify User Details for Printer/Direct Fax Jobs Customize User PromptsConfiguration 218 Accounting Accounting Login Screen Settings Configuration Authentication Configuration Security AuthenticationAuthentication Required Device Default State Configuration Security Authentication Authentication ConfigurationSetup Failed Access LogAuthorization Setup Security Create Create Authorization GroupsRemote Authentication System GroupsSecurity Remote SMB Server Authentication Unbounded Security IP FilteringPort 5225A/5230A Unbounded PortSecurity Machine Digital Upload Signed Certificate Security IP Sec IKE Authentication MethodShared Key Verify Shared KeyDisplay the list Security Certificate Certificate Order ManagementAuthentication Method Enable IeeeLogin Name Device Name Retype PasswordSecurity Settings Support System AdministratorPhone Number LocationXerox Support Services Phone NumberCustomer Support Phone Number Supply Phone NumberCentreWare Internet Services 232 Prerequisites for Quick Network Setup Using TCP/IP Quick Network Setup DhcpConfiguring an IP Address via Dhcp Procedure for Quick Network Setup Using TCP/IPQuick Network Setup Static IP Windows TCP/IP NetWare Information ChecklistNetWare Environments Installation Procedure NetWare InstallationTarget computers IPX/SPX frame typesNetWare Setup Network Communication SetupComputer Setup Test PrintComputer Setup NetWare SetupTest Print Unix TCP/IP Unix TCP/IP Environments Unix TCP/IP InstallationInterface 242 Print language/mode/logical printer Workstation SetupPrinter Name Print Language/Mode/Logical Printer Solaris IP address tab PrinterName SunOSHP-UX Using the Command Window TTY MethodUsing the System Administrator Manager SAM GUI Method Solaris/HP-UX PrintingPrint lpr Job numberDelete lprm ParameterPrinter Status Examples +intervalFunction OptionSelecting a paper tray Parameter DescriptionSelecting a paper type Selecting a paper output traySpecifying double-sided printing Specifying collation Specifying paper size and double-sided printingSpecifying stapling Specifying the print modePrinting EtherTalk Environments EtherTalkWorkstation Setup EtherTalk InstallationMicrosoft Networking SMB Environments SMB InstallationConnection Protocol Install the print driver on the computer 262 TCP/IP LPD or Port9100 TCP/IP LPD or Port9100 Environments TCP/IP LPD or Port9100 Installation265 266 USB Port USB Port Communication Setup USB Port InstallationUSB Port Communication Setup USB Port EnvironmentAuto Eject Time Adobe Communication Protocol IPP Environment IPP Internet Printing ProtocolIPP Installation 272 Test Print Computer SetupPrinter Environment Settings 274 Mail Overview Scan to E-mail Mail Print Mail Notification ServiceNotify Job End by E-mail Correspondent Specifications Mail InstallationMail Environments System Requirements278 Mail Setting Setup Scan to E-mail Test Mail281 Mail Environment Settings 282 Scanning with the machine Scanning OverviewPrerequisites for Scan to E-mail Setup Scan to E-mail SetupData to Set Up E-mail Install Comments Requirement Scanning ProcessProcedure for Scan to E-mail Setup Scan to E-mail Troubleshooting Scan to Mailbox SetupPrerequisites for Scan to Mailbox Setup Symptom Possible Cause Resolution/ValidationData to Set Up Scan to Install Comments Mailbox Requirement Prerequisites for Network Scanning Setup Network Scanning SetupProcedure for Network Scanning Setup Scan to Home SetupProcedures for Scan to Home Setup Prerequisites for Scan to Home SetupAt Your Workstation Prerequisites for Scan to PC Setup FTP Scan to PC Setup FTPData to Set Up Scan to PC Install Comments Procedure for Scan to PC Setup FTP Scan to PC Setup SMBPrerequisites for Scan to PC Setup SMB Procedure for Scan to PC Setup SMB Job Flow Service Setup294 Internet Fax Overview Internet FaxInternet Fax Environments Internet Fax InstallationTest Internet Fax Internet Fax Installation 298 Test Internet Fax 300 Server Fax Environments Server Fax OverviewFax Server Installation and Configuration Server Fax InstallationFax Server Installation and Configuration Test Server Fax TransmissionMachine Configuration Test Server Fax Transmission Security Encryption/Digital Signature Types of Encryption/Digital Signature Services AvailableInstallation Overview Configuration of Https SSL/TLS Communication EncryptionConfiguration on the Machine Mail Encryption/Digital SignatureConfiguration on a Computer Configuring Certificates with CentreWare Internet ServicesConfiguration of E-mail Encryption/Digital Signature Page No settings are required on a recipient computer Supported E-mail Applications 312 To enable IPsec Configuration of IPsec314 Users Controlled by Authentication Overview of AuthenticationAuthenticated Users with System Administrator Privileges Types of AuthenticationAuthenticated Users with Account Administrator Privileges Unauthenticated UsersLocal Access Functions Controlled by AuthenticationXerox Secure Access Remote Access Authentication for Job Flow Sheets and MailboxesCentreWare Internet Services Job Flow Sheet Types System Administrator Shared Job Flow SheetGenerally Shared Job Flow Sheet Mailbox Job Flow SheetCreated using Create Mailbox on the Setup screen When the Authentication Feature is Not EnabledCreated using Create Job Flow Sheet on the Setup screen When the Authentication Feature is Enabled System Administrator Job Flow Operations Authenticated Users Job Flow OperationsSystem Administrator Shared Mailbox Types of MailboxesPersonal Mailbox General Users System Administrator MailboxOperations Generally PersonalOwner Other System Administrator Mailbox Operations Authenticated Users Mailbox OperationsJob Linking Job Flow Sheets to MailboxesGeneral Users Job Flow Shared by Mailbox System Administrator Job FlowOwner Other Trator Types of Account Administration Overview of Account AdministrationManagement Features and Services Account Restricted UsePer Account AccountingRestrictions on Use Corresponding Service AccountingLimit Account Manageable Jobs Jobs that Can be Managed for Each ServiceItems Manageable Items Account User JobsDocument Manageable Items Account Services InformationScan Xerox Standard Accounting Installation ChecklistOverview Creating a User Account and Setting Usage Limits Enabling Xerox Standard Accounting from Internet ServicesCreating a Group Account At Your ComputerUsing XSA at the machine Maximum Usage Limits and Resetting Individual Usage LimitsTo Reset User Limits At the MachinePrinting a Usage Report Resetting Usage DataEnabling XSA in your Print Drivers To Restore Settings or Clone Settings to another Machine 802.1x AuthenticationConfiguring 802.1x with CentreWare Internet Services To make a Back-up filePreparations Local Machine Authentication SetupRemote Authentication Setup Configuring Remote Authentication for Kerberos Solaris Configuring Remote Authentication for Kerberos WindowsConfiguring Remote Authentication for Ldap Configuring Remote Authentication for SMBLdap Group Access Ldap AuthenticationLdap User Mappings Custom FiltersEnabling Network Authentication Network Authentication SetupSecure Access and Accounting Xerox Secure Access SetupInformation Checklist Enabling the Accounting Option in Workstation Print DriversEnabling Specific Xerox Secure Access Settings Using Secure Access Adding the Secure Access to the Server348 Fault Clearance Procedure Problem SolvingPaper Jams 351 352 Green Lever A1 Paper Jams in Cover aGreen Lever A2 Paper Jams in Cover B Paper Jams in Cover E Paper Jams in Cover CTray Paper Jams in the High Capacity Tandem Tray OptionalPaper Jams in the Duplex Module Cover D Optional Paper Jams in Tray 5 BypassPaper Jams in the High Capacity Feeder Optional At the Exit of TrayUnder the Top Cover of Tray Paper Jams in the Office Finisher LX Optional Paper Jams in the Integrated Office Finisher OptionalIntegrated Office Finisher Top Cover Office Finisher LX Top CoverOffice Finisher LX Transport Cover F Document Jams Stapler Faults Staple Jams in the Integrated Office Finisher Optional Lever R1 Staple Jams in the Office Finisher LX Optional365 Symptom Recommendation Common ProblemsSymptom Recommendation 368 Symptom Recommendation Problem Solving Procedure Network-related ProblemsTroubleshooting When the document cannot be deleted from the printer window When printing fails Cause Confirmation Method ActionCause Confirmation Method Action Machine settings Other Problem ActionClient settings When the machine is switched offPrinting using an SMB environment When printingAuthentication using SMB NetWare When printing failsCause Confirmation Method Action When there is no notification of error Unix 378 TCP/IP This section explains the restrictions for TCP/IP EtherTalk Problem Cause ActionName Change Rules BonjourZone Name Bonjour operating environmentProblem Confirmation Method Action CentreWare Internet ServicesScanning Services When polling from another fax machine When retrieving a document from a mailboxUsing Tiff files Network access in an SMB environmentMail Services Internet/Intranet Connection When you cannot connect to a web server Problem ActionInternet/Intranet connections Connection to External Applications Custom Services AuthenticationIPv6 Addresses ScanningCode Description and Remedy Fault CodesCode Description and Remedy 392 Code Description and Remedy 394 Code Description and Remedy 396 Code Description and Remedy 398 Code Description and Remedy 400 401 402 Code Description and Remedy 404 Code Description and Remedy 406 Code Description and Remedy 408 Code Description and Remedy 410 Code Description and Remedy 412 Code Description and Remedy 414 Code Description and Remedy 416 Code Description and Remedy 418 Code Description and Remedy 420 Code Description and Remedy 422 Code Description and Remedy 424 Code Description and Remedy 426 Code Description and Remedy Message Description and Remedy Screen Messages429 Problem Solving 430 Machine Specifications SpecificationsWarm-up Time First Copy Out TimeDocument Glass Document FeederPaper Supply Envelope Tray Paper OutputCenter Tray Left Side TrayPower Consumption Electrical SpecificationsOffice Finisher LX FrequencySpecifications for the Fax Service PCL Emulation Emulation ParametersParameter Value 438 439 Prepare for the Upgrade Machine Software UpgradeParameter Item No Value Xerox Extensible Interface Platform Xeip Configuring Xeip 443 Appendix 444 Numerics Index446 447 448 449 450 451 452 453 454